At a Glance
- Tasks: Diagnose performance gaps and create impactful enablement programmes for sales teams.
- Company: Join Zendesk, a leading service-first CRM company with a focus on innovation.
- Benefits: Flexible working options, competitive pay, and a supportive team dedicated to your growth.
- Other info: Collaborative environment with opportunities to experiment and shape the future of enablement.
- Why this job: Make a real impact by enhancing sales performance through creative solutions and AI exploration.
- Qualifications: 2+ years in sales enablement and experience designing programmes from scratch.
The predicted salary is between 40000 - 50000 € per year.
At Zendesk, we believe that great salespeople deserve great enablement. We're looking for a curious, energetic GTM Enablement Associate to join our team and help our go-to-market organisation perform at its best. This is a role for someone who genuinely loves diagnosing the "why" behind performance gaps and gets excited about turning those insights into impactful programmes that stick.
You'll work closely with sales, revenue operations, and broader enablement stakeholders to design, build, and deliver enablement experiences from start to finish. You'll bring fresh ideas, experiment boldly, and treat every iteration — perfect or not — as a learning opportunity that makes the next programme even better.
This is an exciting time to join the team as we lean into the ways AI is transforming how we enable our people. We want someone who is genuinely curious about these possibilities and eager to explore how AI tools can make enablement smarter and more effective.
What You'll Do- Diagnose and design — Identify gaps in sales knowledge, skills, and performance through data, observation, and stakeholder conversations, then develop creative, practical enablement solutions to address them.
- Build end-to-end programmes — Own the full lifecycle of enablement initiatives: from needs analysis and content creation through to launch, delivery, and measurement.
- Facilitate and present — Deliver training sessions, workshops, and learning experiences to GTM audiences with confidence and energy, adapting your style to the room.
- Experiment and iterate — Propose new ideas, pilot them, and use feedback and results to continuously refine your approach.
- Embrace AI — Actively explore how AI tools can enhance content creation, personalisation, and programme delivery, sharing what you learn with the wider team.
- Collaborate cross-functionally — Partner with sales leadership, revenue operations, product marketing, and other stakeholders to ensure enablement is aligned with business priorities and embedded in the way teams work.
- Measure what matters — Define success metrics for your programmes and track outcomes to demonstrate impact and inform future priorities.
- At least 2 years of experience in a sales enablement, revenue enablement, or GTM enablement role.
- Demonstrated experience designing and delivering enablement programmes from scratch — not just contributing to them.
- Familiarity with enablement tools and learning platforms (e.g., Highspot, Seismic, Gong, or similar).
- A natural curiosity and analytical instinct — you enjoy digging into performance data and asking "why?" until you find the real issue.
- Creative problem-solver who can connect a business challenge to an enablement solution that people actually want to engage with.
- Comfortable presenting to and facilitating sessions with sales audiences of varying seniority levels.
- A genuine enthusiasm for AI and a willingness to experiment with how it can improve your work and the outcomes for the people you enable.
- Collaborative and proactive — you bring ideas to the table and follow through on them.
- Growth mindset — you learn as much from a programme that missed the mark as one that landed perfectly, and you use those lessons to level up.
- Experience in a SaaS or tech environment.
- Familiarity with sales methodologies (e.g., MEDDICC, Challenger, SPIN).
- Experience producing e-learning or digital content alongside instructor-led training.
- A supportive team that is invested in your development and your career — we take learning seriously, for ourselves as well as the people we enable.
- The opportunity to make a real, visible impact on GTM performance.
- Space to experiment, bring your ideas to life, and shape how enablement evolves at Zendesk.
- Flexibility to be based in London, Dublin, or Lisbon.
- Competitive compensation and benefits, plus everything you'd expect from a global technology company.
GTM Enablement Specialist employer: Zendesk
At Zendesk, we pride ourselves on being an exceptional employer that champions employee growth and innovation. Our supportive team environment fosters collaboration and creativity, allowing you to make a tangible impact on our go-to-market performance while exploring the exciting possibilities of AI in enablement. With flexible working options in vibrant locations like London, Dublin, or Lisbon, we offer a fulfilling and inclusive experience that prioritises your development and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land GTM Enablement Specialist
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Zendesk. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into Zendesk's culture and values. Show us how your curiosity and creativity align with our mission. We love candidates who can connect the dots!
✨Tip Number 3
Don’t shy away from showcasing your past successes. Bring examples of how you've tackled performance gaps or designed enablement programmes. We want to see your problem-solving skills in action!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you're serious about joining our team at Zendesk.
We think you need these skills to ace GTM Enablement Specialist
Some tips for your application 🫡
Show Your Curiosity:In your application, let us see that natural curiosity of yours! Talk about how you've diagnosed performance gaps in the past and what creative solutions you came up with. We love a good story that showcases your analytical skills.
Be Bold with Your Ideas:Don’t hold back on sharing your innovative ideas! Whether it’s about using AI tools or new training methods, we want to hear how you think outside the box. Make sure to highlight any experiments you've conducted and what you learned from them.
Tailor Your Experience:When detailing your experience, focus on the enablement programmes you've designed and delivered. Be specific about your role in the process and the impact it had. We’re looking for someone who can own the full lifecycle of initiatives!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Zendesk
✨Know Your Stuff
Before the interview, dive deep into Zendesk's products and services. Understand how their go-to-market strategies work and think about how your experience aligns with their needs. This will help you speak confidently about how you can contribute to their enablement initiatives.
✨Show Your Curiosity
Since the role requires a natural curiosity, prepare some insightful questions about their current enablement programmes and how they leverage AI. This not only shows your interest but also demonstrates that you're already thinking about how to improve their processes.
✨Bring Examples
Be ready to share specific examples of past projects where you've diagnosed performance gaps and implemented successful enablement solutions. Highlight your creative problem-solving skills and how you iterated on feedback to achieve better results.
✨Practice Your Presentation Skills
As you'll be facilitating training sessions, practice presenting your ideas clearly and engagingly. Consider doing a mock presentation for a friend or family member to get comfortable with your delivery style and receive constructive feedback.
