Zendesk is seeking a Solutions Architect in the United Kingdom to serve as the technical owner during pre-sales, shaping customized CCaaS solutions that meet customers’ business needs and securing professional services engagements.
You will partner with the Contact Center Platform Architecture team, create detailed estimates and proposals, and translate customer objectives into scalable AWS-based architectures, with clear English communication for diverse audiences.
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CCaaS Solutions Architect — AWS Connect Expert employer: Zendesk
Zendesk is an exceptional employer that champions a fulfilling and inclusive work environment, offering a hybrid model that balances remote flexibility with in-person collaboration. As the RVP of Sales Engineering, you will lead a talented team while having the autonomy to shape technical strategies that influence customer experiences for some of the world's largest brands. With a strong commitment to diversity, equity, and inclusion, Zendesk fosters employee growth through mentorship and leadership opportunities, making it a rewarding place to advance your career in the dynamic field of AI-powered customer experience.
