Zendesk seeks an AI Success Strategist to own end-to-end delivery of customers' AI roadmaps, translating product capabilities into clear business strategies and defining a long-term AI vision. You will align internal and external teams, drive adoption from initial deployment through sustained expansion, and partner with executives to shape forward-looking AI strategy.
You will lead discovery and success-planning engagements that create measurable playbooks, accelerate time-to-value, and ensure
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AI Success Architect: Strategic Customer Roadmaps employer: Zendesk
Zendesk is an exceptional employer that champions a fulfilling and inclusive work environment, offering a hybrid model that balances remote flexibility with in-person collaboration. As the RVP of Sales Engineering, you will lead a talented team while having the autonomy to shape technical strategies that influence customer experiences for some of the world's largest brands. With a strong commitment to diversity, equity, and inclusion, Zendesk fosters employee growth through mentorship and leadership opportunities, making it a rewarding place to advance your career in the dynamic field of AI-powered customer experience.
