Zendesk is seeking an AI Customer Success Strategist in London to own end-to-end AI roadmaps and drive adoption that translates into measurable business impact. You will shape the strategic AI vision, align internal teams, and foster executive partnerships to scale AI initiatives.
You will lead discovery and success-planning engagements, delivering structured playbooks and milestones from initial adoption through expansion.
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AI Adoption & Customer Success Leader employer: Zendesk
Zendesk is an exceptional employer that champions a fulfilling and inclusive work environment, offering a hybrid model that balances remote flexibility with in-person collaboration. As the RVP of Sales Engineering, you will lead a talented team while having the autonomy to shape technical strategies that influence customer experiences for some of the world's largest brands. With a strong commitment to diversity, equity, and inclusion, Zendesk fosters employee growth through mentorship and leadership opportunities, making it a rewarding place to advance your career in the dynamic field of AI-powered customer experience.
