Strategic AI Success Lead for Enterprise Clients

Strategic AI Success Lead for Enterprise Clients

Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
Zendesk UK Ltd ( UK)

At a Glance

  • Tasks: Lead AI strategies for enterprise clients and enhance customer satisfaction.
  • Company: Zendesk UK Ltd, a leader in customer experience solutions.
  • Benefits: Flexible work location and opportunities for professional growth.
  • Other info: Join a dynamic team focused on innovation and client success.
  • Why this job: Shape the future of AI in customer success and make a real impact.
  • Qualifications: 7+ years in Customer Success with AI expertise.

The predicted salary is between 60000 - 75000 Β£ per year.

Zendesk UK Ltd in Greater London is seeking an AI Success Strategist. In this hybrid role, you will lead the strategic AI roadmap for key customers, translating product capabilities into actionable business strategies. You will coordinate with internal teams to ensure successful execution of AI programs, focusing on increased customer satisfaction and retention.

The ideal candidate has over 7 years of experience in Customer Success/Experience, with expertise in AI deployment and a strong understanding of relevant technologies. This position offers flexibility in work location.

Strategic AI Success Lead for Enterprise Clients employer: Zendesk UK Ltd ( UK)

At Zendesk UK Ltd, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Strategic AI Success Lead, you will benefit from flexible working arrangements in the vibrant setting of Greater London, alongside opportunities for professional growth and development in the rapidly evolving field of AI. Join us to make a meaningful impact on customer success while collaborating with innovative teams dedicated to excellence.

Zendesk UK Ltd ( UK)

Contact Details:

Zendesk UK Ltd ( UK) Recruitment Team

We think you need these skills to ace Strategic AI Success Lead for Enterprise Clients

AI Deployment
Customer Success
Business Strategy Development
Project Coordination
Customer Satisfaction Improvement
Retention Strategies
Technical Understanding of AI Technologies