Zendesk UK Ltd is seeking a Solutions Architect to lead pre-sales technical scoping and design customized CCaaS solutions for potential customers, leveraging AWS Connect and related AWS services. You will translate complex business needs into implementable technical plans and present compelling proposals to executive stakeholders.
In this role you will collaborate with the Contact Center Platform Architecture and Professional Services teams, ensuring a smooth handoff from sales to delivery while
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Solutions Architect - AWS Connect & CCaaS (Pre-Sales) employer: Zendesk UK Ltd ( UK)
Zendesk is an exceptional employer that champions innovation and inclusivity, making it a prime choice for professionals in the tech industry. With a strong focus on employee growth, our hybrid work culture fosters collaboration while allowing flexibility, ensuring that team members can thrive both personally and professionally. As the RVP of Sales Engineering, you will lead a talented team in a dynamic environment, directly influencing the future of AI-driven customer experiences for some of the world's largest brands.
