Senior Technical Solutions Engineer - AI & CX

Senior Technical Solutions Engineer - AI & CX

Full-Time 55000 - 65000 £ / year (est.) No working from home possible
Z

At a Glance

  • Tasks: Lead technical validation and design innovative AI-driven solutions for enterprise clients.
  • Company: Join Zendesk, a leader in customer experience technology.
  • Benefits: Competitive salary, travel opportunities, and a chance to work with global teams.
  • Other info: Dynamic role with opportunities for professional growth and travel.
  • Why this job: Make an impact by shaping the future of AI in customer experience.
  • Qualifications: Experience in technical presales and a passion for AI and CX.

The predicted salary is between 55000 - 65000 £ per year.

Zendesk UK Ltd. is seeking a seasoned Technical Presales professional to lead technical validation, design compelling solutions, and deliver POCs that de-risk enterprise buying decisions.

You will build agentic AI-driven workflows and showcase reusable architecture patterns for complex deals.

In this role, you’ll navigate Saa S CX/ES ecosystems, collaborate with global teams, and travel up to 30% for on-site discovery and presentations.

#J-18808-Ljbffr

Senior Technical Solutions Engineer - AI & CX employer: Zendesk UK Ltd ( UK)

Zendesk is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their roles. With a strong focus on professional development and growth opportunities, particularly in the fast-evolving AI landscape, team members are encouraged to innovate and excel. Located in a hybrid environment, Zendesk offers the flexibility to balance work and life while being part of a collaborative team dedicated to driving meaningful SaaS solutions for SMBs.

Z

Contact Details:

Zendesk UK Ltd ( UK) Recruitment Team

We think you need these skills to ace Senior Technical Solutions Engineer - AI & CX

Technical Presales
Solution Design
Proof of Concept (POC) Development
AI-driven Workflows
SaaS CX/ES Ecosystems
Collaboration with Global Teams
Presentation Skills