Zendesk is seeking a Senior Platform Architect to shape the AI-powered Resolution Platform for enterprise customers in London and beyond. You will guide technical strategy, define multi-faceted integrations, and drive POCs that demonstrate measurable value, while partnering with sales to secure technical wins and larger bookings.
You will lead cross-functional teams to deploy autonomous service workflows, leverage MCP, iPaaS, and data graphs, and ensure robust security and scalable architecture
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Senior AI Platform Architect for Enterprise Impact employer: Zendesk UK Ltd ( UK)
Zendesk is an exceptional employer that champions innovation and inclusivity, making it a prime choice for professionals in the tech industry. With a strong focus on employee growth, our hybrid work culture fosters collaboration while allowing flexibility, ensuring that team members can thrive both personally and professionally. As the RVP of Sales Engineering, you will lead a talented team in a dynamic environment, directly influencing the future of AI-driven customer experiences for some of the world's largest brands.
