At a Glance
- Tasks: Lead onboarding and implementation for new customers, managing multiple projects and teams.
- Company: Zendesk UK Ltd, a leader in customer engagement solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a collaborative team focused on delivering exceptional customer experiences.
- Why this job: Make a real impact on customer success in a dynamic SaaS environment.
- Qualifications: 5+ years in customer-facing roles with strong project management skills.
The predicted salary is between 60000 - 80000 £ per year.
Zendesk UK Ltd is seeking an Engagement Manager to lead the onboarding and implementation for newly signed customers. This role involves managing multiple projects, coordinating cross-functional teams, and ensuring customer satisfaction through effective communication and problem-solving.
The ideal candidate will have over 5 years of experience in customer-facing roles, specifically within SaaS environments, and possess excellent project management abilities using tools like Jira and Asana. This position offers opportunities to make a significant impact on customer success.
SaaS Implementation Lead — Customer Delivery & Adoption employer: Zendesk UK Ltd ( UK)
At Zendesk UK Ltd, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a SaaS Implementation Lead, you will benefit from comprehensive professional development opportunities, a collaborative environment, and the chance to make a meaningful impact on customer success in a vibrant location. Join us to be part of a forward-thinking team that values innovation and customer satisfaction.
