At a Glance
- Tasks: Lead partner sales strategy across EMEA, driving revenue growth and exceptional customer outcomes.
- Company: Join Zendesk, a leader in customer service solutions with a commitment to diversity.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional development.
- Other info: Embrace a hands-on approach in a fast-paced, collaborative setting.
- Why this job: Make a significant impact by building a thriving partner ecosystem in a dynamic environment.
- Qualifications: 10+ years in channel programs with strong leadership and relationship management skills.
The predicted salary is between 80000 - 100000 £ per year.
We are seeking a strategic and hands on RVP of Partner Sales for EMEA to build a scalable, incremental indirect business. Reporting to the Global SVP of Partner Sales, you will lead the regional ecosystem to drive lead generation, revenue growth (new and expansion), and exceptional customer outcomes. As a critical partner to the sales leadership team, you will own the EMEA partner strategy and be directly accountable for exceeding revenue targets.
Key Responsibilities
- Strategic Leadership: Design and execute a vision for a high growth partner ecosystem across EMEA.
- Revenue Ownership: Drive all new and expansion partner led revenue initiatives to meet and exceed targets.
- Cross Functional Collaboration: Align with sales leadership to integrate partner motions into broader market expansion goals.
- Market Expansion: Build a diverse network of partners that enhances service delivery and customer value.
- Operational Excellence: Serve as a "hands on" leader, actively participating in high impact deals and partner development.
What You'll Do
- As the RVP of Partner Sales (EMEA), you will lead Zendesk's indirect sales strategy, fostering a profitable ecosystem that scales across SMB, Commercial, and Enterprise segments.
- Drive Regional Growth: Direct Zendesk's EMEA sales activities through a robust partner ecosystem, consistently meeting partner sourced revenue and booking targets.
- Strategic Planning: Develop and execute long term sales plans, establishing clear goals, quotas, and performance tracking mechanisms.
- Predictable Execution: Manage rigorous weekly forecasting and maintain healthy pipeline creation and coverage metrics.
- Cross Functional Alignment: Partner with Sales and GTM leadership to unify execution and integrate partner motions into the broader regional strategy.
- Ecosystem & Relationship Management: Optimize partner portfolio through onboarding, maturity, and activation to accelerate time to revenue.
- Team Leadership: Build world class teams through hiring, territory mapping, and organizational design; foster a culture of high performance with coaching, mentorship, and training.
What You Bring to the Role
- Pivotal Experience: Strategic & agile leadership, thriving in fast moving environments.
- People Development: Proven track record of managing high performance teams, fostering loyalty, and energizing cross functional groups.
- Relationship Management: Ability to interact at all levels, forming internal and external partnerships.
- Leadership Capabilities: Results oriented drive, emotional intelligence, and a "whatever it takes" attitude.
- Visionary Execution: Success in setting partner ecosystem strategy while aligning with global objectives.
- Hands on Mentality: Positive, energetic, and willing to roll up sleeves for business outcomes.
Requirements & Qualifications
- 10+ years of commercial experience in EMEA channel programs.
- Extensive experience driving profit and sales through a mix of SIs, MSPs, BPOs, distributors, and resellers.
- Strong enterprise account management and indirect sales results.
- Financial acumen: planning, forecasting, partner financials, and profitability models.
- Exceptional communication skills, consensus building, and alignment with sales leaders.
- Occasional travel as needed.
Equal Employment Opportunity
Zendesk is an equal opportunity employer and is committed to a diverse and inclusive workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law.
RVP, Partner Sales employer: Zendesk UK Ltd ( UK)
At Zendesk, we pride ourselves on being an exceptional employer that fosters a culture of collaboration and innovation. As the RVP of Partner Sales for EMEA, you will have the opportunity to lead a dynamic team in a fast-paced environment, driving significant revenue growth while benefiting from our commitment to employee development and inclusivity. With a focus on strategic leadership and operational excellence, you'll be empowered to make impactful decisions that shape the future of our partner ecosystem across diverse markets.
