At a Glance
- Tasks: Drive revenue growth by acquiring new Enterprise customers and nurturing key relationships.
- Company: Join Zendesk, a leader in exceptional customer service solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on personal and professional development.
- Why this job: Make a real impact by connecting with top-tier clients and driving innovative solutions.
- Qualifications: 8+ years in B2B sales with a proven track record of exceeding targets.
The predicted salary is between 60000 - 80000 £ per year.
Join us at Zendesk, where we are on a mission to power exceptional service for every person on the planet. We are building products rooted in the belief that behind every interaction is an opportunity to make a human connection. As an Enterprise Account Executive, you will play a vital role in growing our Enterprise account base by building relationships and introducing innovative solutions to new customers. You will also grow existing partnerships by expanding our offerings and deepening Zendesk's impact.
Responsibilities
- Directly drive top‑line revenue growth by acquiring new Enterprise customers and developing strategies to penetrate top tier accounts.
- Proactively identify and pursue opportunities to cross‑sell additional products and services to existing customers to optimize account revenue and profitability.
- Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long‑term strategic partnerships.
- Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in the new business pipeline and increased retention and expansion of existing clients.
- Create quarterly territory plans, developing strategies and actionable tactics to increase our market share in the Enterprise sector.
- Demonstrate a strong understanding of Zendesk products and align them with clients’ business objectives to secure product expansion and customer satisfaction.
- Lead complex, value‑centric sales cycles, including multi‑month deals with proof of concept stages, particularly with customers generating significant revenue.
- Consistently develop a robust pipeline of qualified opportunities and maintain an accurate sales forecast to exceed quarterly and annual revenue goals.
- Establish and maintain C‑level executive sponsorship, leveraging your industry expertise to build relationships with decision‑makers and champions.
- Collaborate effectively with internal teams and leadership to optimize sales strategies and drive sales execution.
- Negotiate and close complex deals, leveraging a consultative approach, utilizing your exceptional communication skills to present compelling business cases and value propositions.
- Maintain thorough knowledge of Zendesk solutions, staying current with competitive landscape and industry trends.
Qualifications
- BA/BS degree or equivalent experience required.
- Minimum of 8 years of experience in cloud/software B2B sales or solution engineering with a proven track record of exceeding sales targets.
- Strong, consistent track record of achieving targets and quota achievement in 2 of the last 3 years; President’s Club membership is a plus.
- Expertise in navigating complex sales cycles and renewals, including multi‑month, value‑centric processes with proof of concept stages.
- Experience managing customer relationships with organizations generating revenues exceeding $2 billion.
- A history of successfully selling to VP and C‑level executives in Enterprise accounts.
- Outstanding presentation, negotiation, and deal‑closing abilities.
- Experience creating and leveraging territory and account plans.
- Entrepreneurial spirit, collaborative mindset, and drive for personal and professional growth.
- Demonstrated industry experience with the ability to navigate industry trends and dynamics and build relationships with key decision‑makers and champions.
- Familiarity with key sales tools such as Salesforce, Outreach, Clari, Seismic, and Looker.
- Ability to travel to customer locations.
Senior Enterprise Account Executive in London employer: Zendesk UK Ltd ( UK)
At Zendesk, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Enterprise Account Executive, you will benefit from comprehensive professional development opportunities, a collaborative environment, and the chance to make a significant impact in the tech industry. Our commitment to exceptional service extends not only to our customers but also to our team members, ensuring a rewarding and meaningful career journey in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Enterprise Account Executive in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities you might not find on job boards.
✨Tip Number 2
Show off your expertise! When you’re chatting with potential employers or networking contacts, share insights about the industry and how you can help them grow. This positions you as a knowledgeable candidate who’s ready to make an impact.
✨Tip Number 3
Prepare for those interviews! Research the company inside out, understand their products, and think about how you can align your experience with their goals. The more you know, the better you can showcase your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at Zendesk.
We think you need these skills to ace Senior Enterprise Account Executive in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Zendesk and making a difference in the Enterprise sector.
Tailor Your Experience:Make sure to highlight your relevant experience in B2B sales and relationship management. We’re looking for specific examples that demonstrate your ability to exceed targets and navigate complex sales cycles.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and skills, so we can easily see how you fit into our team at Zendesk.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Zendesk UK Ltd ( UK)
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Zendesk's products and how they align with potential clients' needs. Familiarise yourself with recent updates, industry trends, and competitive landscape to demonstrate your expertise.
✨Showcase Your Success
Prepare to discuss specific examples from your past experiences where you've successfully driven revenue growth or managed complex sales cycles. Use metrics to back up your claims, like exceeding sales targets or building strong relationships with C-level executives.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their experiences at Zendesk and share your thoughts on how you can contribute to the team. This will show that you're not just interested in the role, but also in the company culture.
✨Be Strategic
Demonstrate your ability to create actionable territory plans by discussing how you would approach expanding Zendesk's market share. Share your strategies for identifying new opportunities and nurturing existing relationships, showcasing your proactive mindset.
