Senior AI CX Solutions Architect in London

Senior AI CX Solutions Architect in London

London Full-Time 80000 - 120000 £ / year (est.) No working from home possible
Zendesk UK Ltd ( UK)

At a Glance

  • Tasks: Lead strategic solution design and enhance customer experience with AI technologies.
  • Company: Zendesk UK Ltd, a leader in customer experience solutions.
  • Benefits: Competitive salary, travel opportunities, and a chance to shape the future of customer engagement.
  • Other info: Collaborative environment with opportunities for professional growth and leadership.
  • Why this job: Join a dynamic team and drive innovation in customer experience with cutting-edge AI.
  • Qualifications: 7+ years in presales or solutions consulting with expertise in web technologies and AI.

The predicted salary is between 80000 - 120000 £ per year.

Zendesk UK Ltd (UK) is seeking a Principal Sales Engineer. You will lead strategic solution design and partner with Sales to create transformative customer experience solutions.

Key responsibilities include driving technical strategy and championing AI technologies to enhance engagement.

The ideal candidate has over 7 years in presales or solutions consulting, deep technical fluency in web technologies, and expertise in AI. A collaborative leader with strong presentation skills is preferred. Willingness to travel is required.

Senior AI CX Solutions Architect in London employer: Zendesk UK Ltd ( UK)

At Zendesk UK Ltd, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to innovate and excel. As a Senior AI CX Solutions Architect, you will not only have the opportunity to lead transformative projects but also benefit from continuous professional development and a supportive team environment. Our London location offers a vibrant atmosphere with access to cutting-edge technology and a diverse community, making it an ideal place for those looking to make a meaningful impact in customer experience solutions.

Zendesk UK Ltd ( UK)

Contact Details:

Zendesk UK Ltd ( UK) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior AI CX Solutions Architect in London

Tip Number 1

Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies that highlight your experience with AI and customer experience solutions. This will give you an edge during interviews.

Tip Number 3

Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you'll present your ideas and solutions.

Tip Number 4

Don’t forget to apply through our website! We love seeing candidates who take the initiative. Plus, it’s a great way to ensure your application gets noticed by the right people.

We think you need these skills to ace Senior AI CX Solutions Architect in London

Strategic Solution Design
AI Technologies
Customer Experience Solutions
Technical Strategy
Presales Experience
Solutions Consulting
Web Technologies

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior AI CX Solutions Architect role. Highlight your expertise in AI and web technologies, as well as any relevant presales or solutions consulting experience.

Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven technical strategy and enhanced customer experiences in previous roles.

Showcase Your Presentation Skills:Since strong presentation skills are key for this role, consider including a brief section in your application that highlights your experience in delivering impactful presentations or leading workshops.

Apply Through Our Website:We encourage you to apply directly through our website. This way, we can ensure your application gets the attention it deserves and you can easily keep track of your application status.

How to prepare for a job interview at Zendesk UK Ltd ( UK)

Know Your AI Inside Out

Make sure you brush up on the latest AI technologies and trends, especially those relevant to customer experience. Be ready to discuss how you've implemented these solutions in past roles and how they can transform engagement for Zendesk's clients.

Showcase Your Technical Fluency

Prepare to demonstrate your deep understanding of web technologies. Think about specific projects where you’ve successfully integrated these technologies into solutions. Being able to articulate your technical expertise will set you apart.

Collaborative Spirit is Key

Since this role involves partnering with Sales, be prepared to discuss examples of how you've worked collaboratively in the past. Highlight your leadership skills and how you’ve driven successful outcomes through teamwork.

Practice Your Presentation Skills

As strong presentation skills are preferred, take some time to practice presenting your ideas clearly and confidently. Consider doing mock presentations to friends or colleagues to get feedback and refine your delivery.