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For Companies At a Glance
- Tasks: Drive revenue growth by acquiring new Enterprise customers and nurturing key relationships.
- Company: Join Zendesk, a leader in customer service solutions with a collaborative culture.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in the SaaS space while building meaningful connections.
- Qualifications: 8+ years in B2B sales with a proven track record of exceeding targets.
- Other info: Be part of an inclusive team that values diversity and personal development.
The predicted salary is between 43200 - 72000 £ per year.
Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. To achieve this, we're in search of a successful Enterprise Account Executive with a proven track record in B2B sales and a passion for driving growth within the SaaS space. You will play a vital role in growing our Enterprise account base. Your focus will be on building relationships and introducing innovative solutions to new customers, in addition to growing our existing partnerships by continuing to expand our offerings and deepen Zendesk's impact.
What You'll Be Doing:
- Directly drive top-line revenue growth by acquiring new Enterprise customers and developing strategies to penetrate top tier accounts.
- Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.
- Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships.
- Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.
- Create quarterly territory plans, developing strategies and actionable tactics to increase our market share in the Enterprise sector.
- Demonstrate a strong understanding of Zendesk products and align them with clients’ business objectives to secure product expansion and customer satisfaction.
- Lead complex, value-centric sales cycles, including multi-month deals with proof of concept stages, particularly with customers generating significant revenue.
- Consistently develop a robust pipeline of qualified opportunities and maintain an accurate sales forecast to exceed quarterly and annual revenue goals.
- Establish and maintain C-level executive sponsorship, leveraging your industry expertise to build relationships with decision-makers and champions.
- Collaborate effectively with internal teams and leadership to optimize sales strategies and drive sales execution.
- Negotiate and close complex deals, leveraging a consultative approach, utilizing your exceptional communication skills to present compelling business cases and value propositions.
- Maintain thorough knowledge of Zendesk solutions, staying current with competitive landscape and industry trends.
What You Bring to the Role:
- BA/BS degree or equivalent experience required.
- Experience in cloud/software B2B sales or solution engineering, with a minimum of 8 years of experience and a proven track record of exceeding sales targets.
- Strong, consistent track record of achieving targets & quota achievement in 2 of the last 3 years; President’s club membership is a plus.
- Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
- Experience in managing customer relationships with organizations generating revenues exceeding $2 billion.
- A history of successfully selling to VP and C-level executives in Enterprise accounts.
- Outstanding presentation, negotiation, and deal-closing abilities.
- Experience creating and leveraging territory and account plans.
- An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth.
- Demonstrated industry experience, with the ability to navigate industry trends and dynamics and build relationships with key decision-makers and champions.
- Familiarity with key Sales tools such as Salesforce, Outreach, Clari, Seismic and Looker.
- Ability to travel to customer locations.
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.
Senior Enterprise Account Executive, UKI Public Sector employer: Zendesk, Inc.
Contact Detail:
Zendesk, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Enterprise Account Executive, UKI Public Sector
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, webinars, or even local meetups. The more you engage, the better your chances of landing that dream job.
✨Tip Number 2
Research is key! Know Zendesk inside out. Familiarise yourself with their products and how they align with customer needs. This will help you stand out during interviews and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to articulate your value proposition clearly. Think about how your experience can drive growth for Zendesk and prepare to share specific examples that highlight your success.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It shows your appreciation and keeps you on their radar. Plus, it’s a great way to reinforce your interest in the role.
We think you need these skills to ace Senior Enterprise Account Executive, UKI Public Sector
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Senior Enterprise Account Executive. Highlight your B2B sales experience and any achievements that align with Zendesk's mission to drive growth in the SaaS space.
Craft a Compelling Cover Letter: Your cover letter should tell a story about your journey in sales. Share specific examples of how you've built relationships and driven revenue growth, showing us why you're the perfect fit for this role.
Showcase Your Industry Knowledge: Demonstrate your understanding of the public sector and how Zendesk's solutions can make an impact. Mention any relevant trends or insights that could resonate with our team and potential clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining Zendesk!
How to prepare for a job interview at Zendesk, Inc.
✨Know Your Stuff
Before the interview, make sure you have a solid understanding of Zendesk's products and how they align with the needs of the public sector. Familiarise yourself with recent case studies or success stories that highlight how Zendesk has made an impact in similar organisations.
✨Showcase Your Sales Savvy
Prepare to discuss your experience in navigating complex sales cycles, especially those involving C-level executives. Have specific examples ready that demonstrate your ability to close deals and build long-term relationships, as this is crucial for the role.
✨Be Data-Driven
Since leveraging data insights is key to the role, come prepared with examples of how you've used data to drive sales strategies in the past. This could include metrics on customer retention or successful cross-selling initiatives that led to increased revenue.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in Zendesk’s mission and how you can contribute to their goals. This not only demonstrates your enthusiasm but also helps you gauge if the company culture aligns with your values.
