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- Tasks: Drive revenue growth by acquiring new customers and expanding accounts with innovative strategies.
- Company: Join a leading SaaS company known for its AI-powered platform and collaborative culture.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Why this job: Make an impact by advising C-Suite executives on transformative AI solutions.
- Qualifications: 4+ years in B2B sales, preferably in SaaS, with strong negotiation skills.
- Other info: Dynamic environment with a focus on continuous growth and industry expertise.
The predicted salary is between 36000 - 60000 £ per year.
Drive top-line revenue growth by acquiring new commercial customers and developing innovative strategies for account expansion.
Own the entire sales cycle, from strategic new business prospecting through sophisticated negotiation and expertise closing.
Manage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships.
Act as a strategic advisor to C-Suite and VP executives, articulating the vision and transformative value of Zendesk's AI-powered platform and its impact on their business objectives (e.g., customer experience, operational efficiency, cost savings).
Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.
Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.
Lead complex and competitive sales cycles utilizing your strong communication skills and value selling to articulate compelling business cases.
Consistently develop a robust pipeline of qualified new business opportunities and maintain an accurate forecast to exceed quarterly and annual revenue goals.
Establish and maintain executive sponsorship, leveraging your industry expertise to build relationships with decision-makers and champions.
Collaborate with internal teams to enhance sales strategies and streamline sales execution.
BA/BS degree or equivalent experience required.
At least 4 years of B2B sales or solution engineering experience, preferably in the SaaS industry with a proven record of exceeding sales targets.
Demonstrable expertise in end-to-end deal management, from lead generation and qualification to technical evaluation and contracting.
Experience selling in the UK/Irish market.
Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
Proven ability to engage, present to, and influence C-level (CEO, COO, CIO) and VP-level executives, translating complex product capabilities into clear business outcomes.
Strong foundational understanding of Artificial Intelligence (AI) and Machine Learning (ML) principles, with the confidence to discuss strategic AI roadmaps and Generative AI applications with executive stakeholders.
Experience in managing and expanding customer relationships at various levels.
Exceptional presentation, negotiation, and deal closing skills, with a proven ability to leverage industry and product knowledge to drive final commitment.
An entrepreneurial spirit, strong collaboration skills, and a drive for continuous professional growth.
Strong knowledge of industry trends and the ability to build relationships with key decision makers.
Experience creating and leveraging territory and account plans.
Familiarity with key Sales tools such as Salesforce, Clari Groove and Gong.
Senior Commercial Account Executive employer: Zendesk, Inc.
Contact Detail:
Zendesk, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Account Executive
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. The more people you know, the better your chances of landing that Senior Commercial Account Executive role.
✨Tip Number 2
Show off your skills in real-time! Consider setting up a mock sales pitch with a friend or mentor. This will help you refine your communication and negotiation skills, making you more confident when it comes to closing deals.
✨Tip Number 3
Research is key! Dive deep into the companies you're interested in. Understand their challenges and how Zendesk's AI-powered platform can solve them. This knowledge will make you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Commercial Account Executive
Some tips for your application 🫡
Show Off Your Sales Skills: When you're writing your application, make sure to highlight your experience in B2B sales and any specific achievements you've had. We want to see how you've driven revenue growth and managed customer relationships, so don't hold back!
Tailor Your Application: Take a moment to customise your application for the Senior Commercial Account Executive role. Use keywords from the job description and relate your past experiences to the responsibilities listed. This shows us you’re genuinely interested and have done your homework.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences without getting lost in lengthy paragraphs.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at Zendesk, Inc.
✨Know Your Numbers
Before the interview, make sure you’re familiar with your past sales figures and achievements. Be ready to discuss specific examples of how you’ve driven revenue growth and exceeded targets in previous roles. This will show that you can deliver results and understand the metrics that matter.
✨Master the Art of Storytelling
Prepare to articulate your experiences in a way that highlights your strategic thinking and problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing complex sales cycles or negotiations. This will help you convey your value effectively.
✨Research the Company and Its Products
Dive deep into Zendesk’s AI-powered platform and understand its features and benefits. Be prepared to discuss how these can impact customer experience and operational efficiency. Showing that you’ve done your homework will impress the interviewers and demonstrate your genuine interest in the role.
✨Engage with Executive-Level Conversations
Since the role involves interacting with C-suite executives, practice discussing high-level business outcomes rather than just product features. Think about how you can translate technical capabilities into strategic advantages for their businesses. This will showcase your ability to act as a trusted advisor.