Senior Sales Engineer — AI-Driven CX Solutions (Hybrid) in London

Senior Sales Engineer — AI-Driven CX Solutions (Hybrid) in London

London Full-Time 63000 - 77000 £ / year (est.) No working from home possible
Zendesk, Inc.

At a Glance

  • Tasks: Be the tech guru for clients, solving complex challenges with AI-driven solutions.
  • Company: Join Zendesk, a leader in customer experience technology.
  • Benefits: Enjoy a hybrid work model, competitive salary, and travel opportunities.
  • Other info: Opportunity to travel and engage directly with clients.
  • Why this job: Make a real impact by shaping AI solutions for top enterprises.
  • Qualifications: Experience in sales engineering and a passion for AI technology.

The predicted salary is between 63000 - 77000 £ per year.

Zendesk, Inc. is seeking a Senior Sales Engineer to be the primary technical partner for enterprise and commercial accounts.

You will map complex business challenges to AI-powered solutions, lead technical discovery, and demonstrate Zendesk’s capabilities through POCs and tailored demonstrations.

You’ll configure agentic AI workflows, leverage API templates, and advocate for field feedback to shape the product roadmap while traveling up to 30% for on-site sessions.

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Senior Sales Engineer — AI-Driven CX Solutions (Hybrid) in London employer: Zendesk, Inc.

At Zendesk, Inc., we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture in the heart of London. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment that encourages innovation and collaboration. With flexible hybrid work arrangements, we ensure that our team members can balance their professional and personal lives while contributing to meaningful service management solutions.

Zendesk, Inc.

Contact Details:

Zendesk, Inc. Recruitment Team

We think you need these skills to ace Senior Sales Engineer — AI-Driven CX Solutions (Hybrid) in London

Technical Sales Expertise
AI-Powered Solutions Knowledge
Business Challenge Mapping
Technical Discovery
Proof of Concept (POC) Development
Tailored Demonstration Skills
Agentic AI Workflow Configuration