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- Tasks: Lead technical sessions and design innovative AI-powered customer experience solutions.
- Company: Top customer service tech provider in the UK with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Empower brands with smarter customer service using cutting-edge AI technology.
- Qualifications: Strong SaaS knowledge and presales experience required.
- Other info: Join a dynamic team dedicated to transforming customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
A leading customer service technology provider in the United Kingdom is seeking a passionate Solutions Consultant to lead technical discovery sessions and architect innovative AI-powered customer experience solutions. This role requires strong SaaS knowledge, presales experience, and the ability to translate technical capabilities into business outcomes. Join us to empower brands with smarter, faster customer service solutions using AI-driven insights and seamless integrations.
AI-Powered CX Solutions Consultant in London employer: Zendesk, Inc.
Contact Detail:
Zendesk, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AI-Powered CX Solutions Consultant in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your experience with AI-powered solutions and SaaS. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Research the company and its products, and think about how your background aligns with their needs. Be ready to discuss how you can help them achieve smarter customer service solutions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace AI-Powered CX Solutions Consultant in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for AI-powered solutions shine through. We want to see how passionate you are about transforming customer experiences with innovative technology.
Highlight Relevant Experience: Make sure to showcase your SaaS knowledge and any presales experience you've got. We’re looking for someone who can translate technical capabilities into real business outcomes, so don’t hold back on those examples!
Tailor Your Application: Customise your application to reflect the job description. Use keywords from the posting to demonstrate that you understand what we’re looking for in a Solutions Consultant. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Zendesk, Inc.
✨Know Your SaaS Inside Out
Make sure you brush up on your SaaS knowledge before the interview. Understand how different solutions work and be ready to discuss how they can be applied to enhance customer experience. This will show that you’re not just familiar with the technology, but that you can also think critically about its application.
✨Prepare for Technical Discovery Sessions
Since you'll be leading technical discovery sessions, practice how to ask insightful questions that uncover client needs. Think about potential scenarios and how you would guide a conversation to identify pain points and opportunities for AI-powered solutions.
✨Translate Tech to Business Outcomes
Be ready to demonstrate how you can translate technical capabilities into tangible business outcomes. Prepare examples from your past experiences where you successfully bridged this gap, showcasing your ability to align technology with business goals.
✨Show Your Passion for AI and Customer Experience
Let your enthusiasm for AI-driven customer service solutions shine through. Share your thoughts on current trends in the industry and how you believe AI can transform customer interactions. This will help convey your genuine interest in the role and the impact you hope to make.
