Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose performance gaps and create impactful enablement programmes for sales teams.
- Company: Join Zendesk, a leading service-first CRM company with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and a supportive team dedicated to your growth.
- Other info: Collaborative environment with opportunities to experiment and shape the future of enablement.
- Why this job: Make a real impact by enhancing sales performance through creative solutions and AI exploration.
- Qualifications: 2+ years in sales enablement and experience designing programmes from scratch.
The predicted salary is between 35000 - 45000 £ per year.
About the Role
At Zendesk, we believe that great salespeople deserve great enablement. We're looking for a curious, energetic GTM Enablement Associate to join our team and help our go-to-market organisation perform at its best. This is a role for someone who genuinely loves diagnosing the "why" behind performance gaps and gets excited about turning those insights into impactful programmes that stick.
You'll work closely with sales, revenue operations, and broader enablement stakeholders to design, build, and deliver enablement experiences from start to finish. You'll bring fresh ideas, experiment boldly, and treat every iteration — perfect or not — as a learning opportunity that makes the next programme even better. This is an exciting time to join the team as we lean into the ways AI is transforming how we enable our people. We want someone who is genuinely curious about these possibilities and eager to explore how AI tools can make enablement smarter and more effective.
What You'll Do
- Diagnose and design — Identify gaps in sales knowledge, skills, and performance through data, observation, and stakeholder conversations, then develop creative, practical enablement solutions to address them.
- Build end-to-end programmes — Own the full lifecycle of enablement initiatives: from needs analysis and content creation through to launch, delivery, and measurement.
- Facilitate and present — Deliver training sessions, workshops, and learning experiences to GTM audiences with confidence and energy, adapting your style to the room.
- Experiment and iterate — Propose new ideas, pilot them, and use feedback and results to continuously refine your approach. We celebrate what we learn from programmes that didn't go quite to plan just as much as we celebrate the wins.
- Embrace AI — Actively explore how AI tools can enhance content creation, personalisation, and programme delivery, sharing what you learn with the wider team.
- Collaborate cross-functionally — Partner with sales leadership, revenue operations, product marketing, and other stakeholders to ensure enablement is aligned with business priorities and embedded in the way teams work.
- Measure what matters — Define success metrics for your programmes and track outcomes to demonstrate impact and inform future priorities.
What We're Looking For
Experience- At least 2 years of experience in a sales enablement, revenue enablement, or GTM enablement role.
- Demonstrated experience designing and delivering enablement programmes from scratch — not just contributing to them.
- Familiarity with enablement tools and learning platforms (e.g., Highspot, Seismic, Gong, or similar).
- Creative problem-solver who can connect a business challenge to an enablement solution that people actually want to engage with.
- Comfortable presenting to and facilitating sessions with sales audiences of varying seniority levels.
- A genuine enthusiasm for AI and a willingness to experiment with how it can improve your work and the outcomes for the people you enable.
- Collaborative and proactive — you bring ideas to the table and follow through on them.
- Growth mindset — you learn as much from a programme that missed the mark as one that landed perfectly, and you use those lessons to level up.
- Experience in a SaaS or tech environment.
- Familiarity with sales methodologies (e.g., MEDDICC, Challenger, SPIN).
- Experience producing e-learning or digital content alongside instructor-led training.
What You'll Get
- A supportive team that is invested in your development and your career — we take learning seriously, for ourselves as well as the people we enable.
- The opportunity to make a real, visible impact on GTM performance.
- Space to experiment, bring your ideas to life, and shape how enablement evolves at Zendesk.
- Flexibility to be based in London, Dublin, or Lisbon.
- Competitive compensation and benefits, plus everything you'd expect from a global technology company.
About Zendesk
Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As a company, we are committed to diversity, equity, and inclusion, and we encourage applications from all qualified individuals.
GTM Enablement Associate employer: Zendesk, Inc.
Contact Detail:
Zendesk, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GTM Enablement Associate
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Zendesk on LinkedIn. Ask them about their experiences and any tips they might have for landing the GTM Enablement Associate role. Personal connections can give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by diving deep into Zendesk's culture and values. Show us how your passion for sales enablement aligns with our mission. Bring examples of how you've tackled performance gaps in the past, and be ready to discuss how AI could enhance enablement strategies.
✨Tip Number 3
Practice your presentation skills! As a GTM Enablement Associate, you'll need to deliver training sessions with confidence. Grab a friend or family member and run through your ideas. The more comfortable you are presenting, the better you'll shine in the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in being part of the Zendesk team. We can't wait to see what you bring to the table!
We think you need these skills to ace GTM Enablement Associate
Some tips for your application 🫡
Show Your Curiosity: We want to see your genuine enthusiasm for diagnosing performance gaps. Share examples of how you've tackled challenges in the past and what insights you gained from them.
Be Creative: When you're writing your application, don't hold back on those fresh ideas! We love candidates who can think outside the box and propose innovative solutions that could enhance our enablement programmes.
Tailor Your Experience: Make sure to highlight your relevant experience in sales enablement or similar roles. Use specific examples that demonstrate your ability to design and deliver impactful programmes from scratch.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Zendesk!
How to prepare for a job interview at Zendesk, Inc.
✨Know Your Stuff
Before the interview, dive deep into Zendesk's products and services. Understand their go-to-market strategies and how enablement plays a role in sales success. This knowledge will help you connect your experience to their needs.
✨Show Your Curiosity
Demonstrate your genuine enthusiasm for AI and how it can enhance enablement. Prepare examples of how you've used data and insights to drive performance improvements in previous roles. This will show that you're not just a fit for the role but also aligned with their innovative spirit.
✨Be Ready to Present
Since the role involves facilitating training sessions, practice presenting your ideas clearly and confidently. You might even want to prepare a mini-presentation on a relevant topic to showcase your skills during the interview.
✨Embrace Feedback
Talk about times when you’ve learned from programmes that didn’t go as planned. Highlight your growth mindset and willingness to iterate on ideas. This aligns perfectly with Zendesk’s culture of experimentation and learning.