Zendesk Professional Services is seeking a Senior Engagement Manager to lead large-scale, high-value customer implementations across EMEA, from mobilisation to go-live and transition.
You will coordinate cross-functional teams, influence senior stakeholders, and shape delivery plans with deep CX and SaaS expertise. This hybrid role involves travel up to 20% and ongoing delivery optimisation.
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German-Speaking Senior Engagement Leader employer: Zendesk, Inc.
At Zendesk, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and collaboration. Our hybrid work model allows for flexibility while ensuring meaningful connections among team members, empowering you to thrive in your role as a Senior Platform Architect. With ample opportunities for professional growth and a commitment to diversity, you'll be part of a forward-thinking company dedicated to transforming customer experiences through innovative AI solutions.
