Zendesk, Inc. is seeking a Senior Engagement Manager to drive large-scale, high-value customer implementations across EMEA from mobilisation to go-live and transition. You will lead cross-functional teams, manage stakeholders from admins to C-suite, and shape delivery plans around CX, AI, and Zendesk product enhancements.
You will influence delivery methodologies, ensure value realization, and maintain governance across engagements, with a strong emphasis on risk management and timely delivery.
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German-Speaking Senior Engagement Lead (EMEA) employer: Zendesk, Inc.
At Zendesk, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and collaboration. Our hybrid work model allows for flexibility while ensuring meaningful connections among team members, empowering you to thrive in your role as a Senior Platform Architect. With ample opportunities for professional growth and a commitment to diversity, you'll be part of a forward-thinking company dedicated to transforming customer experiences through innovative AI solutions.
