Zendesk, Inc. is seeking a Senior Director to lead the EMEA Professional Services organization, shaping and delivering high-value customer engagements that align with business goals. You will build an AI-enabled, outcome-driven services model, partner across Sales, Product, Finance, and Engineering, and own the regional P&L.
You will manage Engagement Managers and consultants, coaching leaders to scale delivery while ensuring quality, margins, and customer value in a fast-paced SaaS environment.
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EMEA Services Consulting Director — AI-Driven Outcomes employer: Zendesk, Inc.
At Zendesk, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and collaboration. Our hybrid work model allows for flexibility while ensuring meaningful connections among team members, empowering you to thrive in your role as a Senior Platform Architect. With ample opportunities for professional growth and a commitment to diversity, you'll be part of a forward-thinking company dedicated to transforming customer experiences through innovative AI solutions.
