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- Tasks: Enhance customer interactions by optimising Zendesk implementations.
- Company: Leading customer experience solutions provider based in London.
- Benefits: Personal and professional growth in an innovative, flexible environment.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Extensive experience with Zendesk products and strong problem-solving skills.
- Other info: Willingness to travel for client engagements is required.
The predicted salary is between 36000 - 60000 £ per year.
A leading customer experience solutions provider in London is seeking a Zendesk Consultant to enhance customer interactions through optimized implementations. The ideal candidate will have extensive experience in Zendesk products, strong problem-solving abilities, and the willingness to travel for client engagements. This role offers personal and professional growth in an innovative and flexible environment.
CX Acceleration Architect – Hands-on Zendesk Expert in City of London employer: Zendesk, Inc.
Contact Detail:
Zendesk, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Acceleration Architect – Hands-on Zendesk Expert in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer experience field and let them know you're on the lookout for opportunities. You never know who might have a lead on that perfect Zendesk role!
✨Tip Number 2
Show off your skills! Create a portfolio or a case study showcasing your previous Zendesk implementations. This will give potential employers a taste of what you can bring to the table and set you apart from the competition.
✨Tip Number 3
Prepare for those interviews! Research common questions for Zendesk roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of exciting opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace CX Acceleration Architect – Hands-on Zendesk Expert in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Zendesk products and showcases your problem-solving skills. We want to see how you can enhance customer interactions, so be specific about your past achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the CX Acceleration Architect role. Share your passion for customer experience and any relevant travel experiences that show your flexibility.
Showcase Your Hands-On Experience: We love candidates who can demonstrate their hands-on expertise with Zendesk. Include examples of projects you've worked on and the impact they had on customer satisfaction. Numbers and results speak volumes!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Zendesk, Inc.
✨Know Your Zendesk Inside Out
Make sure you’re well-versed in all the features and functionalities of Zendesk. Brush up on your knowledge of its products, as you’ll likely be asked to demonstrate how you can optimise implementations during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of past challenges you've faced while working with Zendesk and how you resolved them. This will highlight your strong problem-solving abilities and show that you can think on your feet.
✨Be Ready to Discuss Client Engagements
Since the role involves travelling for client engagements, be prepared to talk about your experience working directly with clients. Share specific instances where you enhanced customer interactions and how you adapted to different client needs.
✨Emphasise Your Growth Mindset
This position offers personal and professional growth, so express your enthusiasm for learning and adapting in an innovative environment. Share your goals and how you see yourself evolving within the company.
