Zendesk, Inc. is seeking a Solutions Architect to serve as the technical expert during pre-sales for CCaaS solutions built around AWS Connect and related services. You will design and scope customized Zendesk-based customer experience solutions and help win new professional services engagements.
The role requires deep CCaaS and AWS experience, with the ability to translate business needs into robust architectures. The position is fully remote in the United Kingdom and full-time.
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CCaaS Solutions Architect – AWS Connect (Remote UK) employer: Zendesk, Inc.
At Zendesk, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and collaboration. Our hybrid work model allows for flexibility while ensuring meaningful connections among team members, empowering you to thrive in your role as a Senior Platform Architect. With ample opportunities for professional growth and a commitment to diversity, you'll be part of a forward-thinking company dedicated to transforming customer experiences through innovative AI solutions.
