Zendesk, Inc. seeks a seasoned Solutions Architect for Pre-Sales in a hybrid setup. The candidate will analyze customer requirements, recommend optimal Zendesk solutions, and create detailed service proposals for deployment and integration of new customer solutions.
Strong AWS Connect/CCaaS experience and the ability to translate complex tech into business value are essential. The role requires clear communication with technical teams and executives, and collaboration with Professional Services
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AWS Connect CCaaS Solutions Architect - Pre-Sales employer: Zendesk, Inc.
At Zendesk, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and collaboration. Our hybrid work model allows for flexibility while ensuring meaningful connections among team members, empowering you to thrive in your role as a Senior Platform Architect. With ample opportunities for professional growth and a commitment to diversity, you'll be part of a forward-thinking company dedicated to transforming customer experiences through innovative AI solutions.
