Zendesk, Inc. seeks a Sales Engineer to lead technical discovery and design AI-driven CX/ES solutions for top brands. You will translate complex capabilities into business value, own end-to-end technical engagements, and collaborate across teams to align product roadmaps with customer needs.
You'll demonstrate ROI through pilots and proofs of value, working with Zendesk APIs, middleware, and cloud platforms, while traveling as required and promoting a people-first customer experience.
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AI-Driven CX Solutions Architect employer: Zendesk, Inc.
At Zendesk, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and collaboration. Our hybrid work model allows for flexibility while ensuring meaningful connections among team members, empowering you to thrive in your role as a Senior Platform Architect. With ample opportunities for professional growth and a commitment to diversity, you'll be part of a forward-thinking company dedicated to transforming customer experiences through innovative AI solutions.