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- Tasks: Lead a dynamic sales team and drive success in the SaaS industry.
- Company: Join Zendesk, a leader in customer experience software.
- Benefits: Enjoy a hybrid work model, competitive salary, and professional growth opportunities.
- Why this job: Make an impact by leading a high-performing team in a vibrant culture.
- Qualifications: 10+ years in software sales with strong leadership skills required.
- Other info: Inclusive workplace with a focus on collaboration and personal development.
The predicted salary is between 43200 - 72000 £ per year.
Zendesk is growing and looking for an expert, Senior Sales Manager who adheres to a solution and value-driven sales approach and has experience managing hard-working, high-performing SaaS teams. You possess strong sales leadership experience (specifically with leading a Commercial field sales team), as well as deep knowledge of sales cycles likely from your experience as a top individual performer. This person will play a key role in leading a highly visible and motivated sales team that focuses on Commercial accounts (500-1,500 employees) and prospects.
Responsibilities:- Demonstrate strong operational rigour and discipline in managing a field sales team working Enterprise-level accounts.
- Provide team leadership, vision, and direction. Bring your own identity and build your own inclusive, high-performing culture. Clearly communicate expectations to team members and demonstrate methodology for holding individuals accountable.
- Ongoing mentoring and development of the sales team: includes recruiting, onboarding, and training new Commercial Account Executives.
- Engaging at C-level in enterprise customer organisations, to include customer onsite visits.
- Supporting direct reports by participating in prospect meetings and engaging other corporate resources as required.
- Conducting weekly forecast meetings. Mentoring direct reports on strategies to drive closure. Reporting accurately to Senior Sales Management on progress/obstacles. Forecast accuracy within 5% each quarter.
- Reporting on all aspects of the business to Senior Sales Management.
- Be accountable for the attainment of assigned new customer acquisition and financial performance targets.
- Working closely with other cross-functional teams; field marketing, outbound sales development to drive market awareness and build necessary pipeline for the sales team to achieve bookings targets.
- Coaching direct reports on strategies to drive sales wins.
- Consistent monitoring of the sales activity of the team, and tracking of results.
- Actively leading and monitoring demand generation activities.
- Leading initiatives to drive customer awareness and engagement.
- Develop and implement successful sales campaigns.
- Capable of optimally leading significant client customer concerns and issues.
- Develop required relationships and Executive engagement to support success.
- Knowledge and experience running deal reviews through MEDDPICC.
- 10+ years of software sales experience in an individual contributor and management role, including 3-5+ years sales management experience.
- You have a consistent track record of success, driving revenue expansion against quota and increased profitability in the software industry.
- Currently and successfully managing a team of Commercial Account Executives in a B2B software solution sales environment.
- Excellent presentation and listening skills.
- Results-driven, self-directed with a passion to succeed!
- Ability to attract, hire and train new Account Executives.
- CX Experience a huge advantage and plus!
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.
Senior Manager, Commercial Sales employer: Zendesk Group
Contact Detail:
Zendesk Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Commercial Sales
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their products, and be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from motivated candidates like you. Plus, it gives you a better chance of standing out in the crowd.
We think you need these skills to ace Senior Manager, Commercial Sales
Some tips for your application 🫡
Show Your Sales Savvy: When you're writing your application, make sure to highlight your sales leadership experience. We want to see how you've managed teams and driven results in the SaaS world. Use specific examples that showcase your success in leading a Commercial field sales team.
Be Authentic: Let your personality shine through! We value individuality and want to know what makes you unique. Share your vision for building an inclusive, high-performing culture and how you plan to communicate expectations clearly with your team.
Focus on Results: We love numbers! When discussing your past roles, include metrics that demonstrate your success in driving revenue and achieving targets. This will help us understand your impact and how you can contribute to our goals at Zendesk.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Zendesk Group
✨Know Your Sales Metrics
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss how you've driven revenue expansion and met quotas in your previous roles. This will show that you understand the importance of results and can back up your claims with solid data.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you build high-performing teams. Think of specific examples where you've mentored team members or created an inclusive culture. This is crucial for a Senior Manager role, so make sure your passion for team development shines through.
✨Engage with C-Level Insights
Since you'll be engaging with C-level executives, practice articulating your insights on enterprise customer needs. Prepare to discuss how you've successfully navigated complex sales cycles and built relationships at the executive level. This will demonstrate your capability to lead and influence at a high level.
✨Familiarise Yourself with MEDDPICC
Make sure you're well-versed in the MEDDPICC sales methodology. Be ready to explain how you've applied it in past roles to drive successful deal closures. This knowledge will not only impress your interviewers but also show that you're serious about achieving sales excellence.
