Senior AI Solutions Architect - CX/ES
Senior AI Solutions Architect - CX/ES

Senior AI Solutions Architect - CX/ES

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive AI-powered customer solutions and lead technical strategy throughout the sales cycle.
  • Company: Leading customer experience software company in the UK.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Why this job: Influence future innovations in a rapidly evolving market with cutting-edge AI technologies.
  • Qualifications: Over 5 years of experience in SaaS or enterprise software and strong analytical skills.
  • Other info: Collaborate with cross-functional teams in a dynamic and innovative environment.

The predicted salary is between 48000 - 72000 £ per year.

A leading customer experience software company in the United Kingdom is looking for a Senior Solutions Consultant to drive AI-powered customer solutions and lead technical strategy throughout the sales cycle. The ideal candidate will have over 5 years of experience in SaaS or enterprise software environments, strong analytical skills, and proven expertise in AI technologies. This role provides the opportunity to collaborate with cross-functional teams and influence future innovations in a rapidly evolving market.

Senior AI Solutions Architect - CX/ES employer: Zendesk Group

As a leading customer experience software company in the UK, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our employees benefit from comprehensive professional development opportunities, competitive compensation packages, and a supportive environment that values diversity and creativity. Join us to be at the forefront of AI technology, where your contributions will directly shape the future of customer solutions.
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Contact Detail:

Zendesk Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior AI Solutions Architect - CX/ES

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those already working at companies you're eyeing. A friendly chat can open doors and give you insider info that could set you apart.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies showcasing your AI solutions and technical strategies. This is your chance to demonstrate how you've driven customer success in previous roles.

✨Tip Number 3

Practice makes perfect! Get comfortable with common interview questions for AI roles. We recommend doing mock interviews with friends or using online platforms to refine your pitch and boost your confidence.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Senior AI Solutions Architect - CX/ES

AI Technologies
SaaS Expertise
Enterprise Software Knowledge
Analytical Skills
Technical Strategy Development
Cross-Functional Collaboration
Sales Cycle Management
Innovation Influence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in SaaS and AI technologies. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer experience and how your background makes you the perfect fit for our team.

Showcase Your Analytical Skills: Since strong analytical skills are key for this role, include examples of how you've used data to drive decisions or improve processes in your previous positions. We love seeing real-world applications!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Zendesk Group

✨Know Your AI Stuff

Make sure you brush up on the latest AI technologies and trends. Be ready to discuss how you've applied these in previous roles, especially in SaaS or enterprise environments. This will show your expertise and passion for the field.

✨Showcase Your Analytical Skills

Prepare examples that highlight your strong analytical skills. Think of situations where you've used data to drive decisions or improve customer experiences. This will demonstrate your ability to think critically and strategically.

✨Collaborate Like a Pro

Since this role involves working with cross-functional teams, be ready to share experiences where you've successfully collaborated with others. Highlight your communication skills and how you’ve influenced outcomes in a team setting.

✨Stay Ahead of the Curve

Research the company’s current AI solutions and any recent innovations they've introduced. Being knowledgeable about their products will not only impress them but also allow you to discuss how you can contribute to future developments.

Senior AI Solutions Architect - CX/ES
Zendesk Group

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