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- Tasks: Maintain accurate stock records and support efficient order processing in a dynamic environment.
- Company: Join Zendbox, a fast-growing tech-led eCommerce fulfilment business near Maidstone.
- Benefits: Competitive salary, free onsite parking, and career development opportunities.
- Why this job: Be part of a collaborative team and grow your career in stock control.
- Qualifications: Strong Excel skills and attention to detail required; experience in stock control is a plus.
- Other info: Enjoy training and mentoring while working on live client projects.
The predicted salary is between 27000 - 30000 ÂŁ per year.
About Zendbox
Zendbox.io is a fast‑growing, tech‑led eCommerce fulfilment and distribution business based near Maidstone in Kent. We help ambitious brands scale by delivering smart, reliable warehousing and logistics solutions.
Role Overview
The Stock Controller is responsible for maintaining accurate inventory within the Zendbox fulfilment environment. The role ensures stock integrity, supports efficient omni‑channel order processing, and works closely with warehouse, client services, and operations teams to meet Zendbox service levels and customer expectations.
Key Responsibilities
- Maintain accurate stock records within Zendbox systems and associated platforms
- Monitor inventory levels to support same‑day dispatch across omni‑channel orders and agreed SLAs
- Conduct daily cycle counts and scheduled stock audits
- Investigate, report, and resolve stock discrepancies promptly
- Manage goods‑in processes including booking, validation, and put‑away
- Oversee internal stock movements across Zendbox locations and sales channels
- Process returns, quarantined stock, and quality checks in line with Zendbox procedures
- Communicate stock issues proactively to Zendbox client services and operations teams
- Identify slow‑moving, aged, or obsolete stock and elevate appropriately
- Support peak trading periods and promotional activity across all channels
- Ensure compliance with Zendbox SOPs, client requirements, and H&S standards
- Produce regular inventory reports for internal stakeholders and Zendbox clients
Essential Skills & Experience
- Strong Excel skills with the ability to analyse and interpret inventory data
- Understanding of multi‑client, multi‑channel stock management and SKU control
- Excellent attention to detail within a fast‑paced environment
- Strong written and verbal communication skills
Desirable
- Experience in stock control within omni‑channel retail or fulfilment operations
- Experience using a Warehouse Management System (WMS)
Key Competencies
- Highly organised with a methodical approach
- Ability to prioritise workload in a dynamic environment
- Strong problem‑solving skills
- Customer‑focused with awareness of service impact
- Team collaboration and accountability
Progression
This role is designed to grow with you. Typical progression routes include:
- Stock Controller → Senior Stock Controller
- Inventory Supervisor / Stock Team Leader
- Inventory & Systems Coordinator
- Warehouse Shift Supervisor
- Operations or Supply Chain Coordinator
Training, mentoring, and exposure to live client and operational projects will support your development at every stage.
Benefits
- Salary £27,000 – £30,000 DOE
- Free onsite parking
- Collaborative and supportive working environment
- Opportunity to work in a fast‑paced, dynamic omni‑channel operation
- Full training on Zendbox systems and stock control processes
- Career development opportunities within operations and supply chain
Stock Controller employer: zendbox
Contact Detail:
zendbox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock Controller
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings at Zendbox or similar companies.
✨Tip Number 2
Prepare for interviews by researching Zendbox and its operations. Understand their stock management processes and think of examples from your past experience that showcase your skills. This will help you stand out as a candidate who truly gets what they do.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves managing stock discrepancies and ensuring compliance, be ready to discuss how you've tackled similar challenges in the past. Use real-life examples to demonstrate your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Zendbox team and contributing to their growth.
We think you need these skills to ace Stock Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Stock Controller role. Highlight your experience with inventory management and any relevant skills, especially your Excel prowess. We want to see how you can contribute to our fast-paced environment!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Zendbox. Mention your understanding of omni-channel stock management and how you can help us maintain stock integrity.
Showcase Your Attention to Detail: In a role like this, attention to detail is key. Use specific examples in your application to demonstrate how you've successfully managed stock discrepancies or conducted audits in the past. We love seeing those problem-solving skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Zendbox!
How to prepare for a job interview at zendbox
✨Know Your Numbers
As a Stock Controller, you'll need to demonstrate your strong Excel skills. Brush up on your ability to analyse and interpret inventory data. Be ready to discuss how you've used these skills in previous roles, especially in managing stock levels and conducting audits.
✨Showcase Your Attention to Detail
In a fast-paced environment like Zendbox, attention to detail is crucial. Prepare examples of how you've maintained accurate stock records or resolved discrepancies in the past. Highlight any specific processes you followed to ensure stock integrity.
✨Communicate Effectively
Strong written and verbal communication skills are essential for this role. Think about times when you've had to communicate stock issues to team members or clients. Practise explaining complex stock management concepts in simple terms to show your clarity in communication.
✨Demonstrate Problem-Solving Skills
Zendbox values candidates who can think on their feet. Prepare to discuss challenges you've faced in stock control and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving abilities.