Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Ensure software quality through testing and lead client onboarding for seamless integration.
- Company: Join a dynamic tech company focused on innovation and customer success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be the crucial link between development and clients, making a real impact on user experience.
- Qualifications: Experience in QA testing and familiarity with e-commerce platforms like Shopify or Magento.
- Other info: Collaborative environment with a focus on problem-solving and user advocacy.
The predicted salary is between 36000 - 60000 £ per year.
About the Role: As our Implementation & QA Specialist, you will occupy a critical space between our development team and our customers. Your mission is two-fold: ensuring every new software release is bulletproof through rigorous testing, and leading the technical journey for our new clients as they integrate with our ecosystem. You are the final "sanity check" before code goes live and the technical lead who ensures a customer's first experience with our systems is seamless.
What You’ll Do:
- Guard the Product Quality: Execute manual and regression test plans for all new features and bug fixes. You will hunt for bugs, document them in Jira, and advocate for the end-user to ensure our tools remain intuitive.
- Lead Technical Onboarding: Take ownership of the "Go-Live" process for new clients. This involves configuring API integrations with major e-commerce platforms (Shopify, Magento, WooCommerce) and mapping data to our internal WMS.
- Systems Architecture & Mapping: Configure how orders, SKUs, and inventory levels sync across platforms, performing end-to-end testing to ensure 100% data integrity before the first shipment.
- Environment Management: Set up and manage client accounts within the WMS and customer portals, troubleshooting access and permissions issues as they arise.
- Platform Administration: Act as the internal lead for our tech stack, managing and configuring platforms such as HubSpot, HappyFox, and other core business systems.
- Create the Knowledge Base: Develop and maintain technical "How-To" guides that empower our customers to navigate our portals and integrations with confidence.
The Technical Prerequisites:
- QA & Testing Experience: Proven experience in functional and regression testing, with the ability to write clear, reproducible bug reports in Jira.
- E-commerce & API Fluency: Familiarity with the backend of platforms like Shopify, Magento, or WooCommerce, and a basic understanding of how APIs/Plugins sync data.
- Data Logic: Strong analytical skills with an understanding of data mapping (e.g., how a "product weight" field in one system translates to our WMS).
- Platform Proficiency: Experience administering CRM or Support tools (e.g., HubSpot, HappyFox, or Zendesk).
Core Competencies:
- The "Eye for Detail": You are the person who notices the one small edge case that everyone else missed.
- Client-Facing Confidence: You can explain technical concepts to a customer in a way that is helpful and easy to understand.
- Problem-Solving Mindset: You enjoy the "puzzle" of an integration and won't stop until the data flows perfectly.
- User Advocacy: You are passionate about the user experience and aren’t afraid to push back if a feature isn’t "fit for purpose."
Implementation & QA Specialist employer: zendbox
Contact Detail:
zendbox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation & QA Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to QA and implementation. We recommend doing mock interviews with friends or using online platforms to get comfortable talking about your experience and skills.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in past roles. This will demonstrate your analytical mindset and ability to advocate for users effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace Implementation & QA Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Implementation & QA Specialist. Highlight your experience with QA testing, e-commerce platforms, and any relevant technical skills. We want to see how you fit into our world!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about quality assurance and how your problem-solving mindset can benefit our team. Be sure to mention your client-facing experience too!
Showcase Your Technical Skills: Don’t hold back on showcasing your technical prowess! Mention your familiarity with APIs, data mapping, and any tools like Jira or HubSpot. We love seeing candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at zendbox
✨Know Your Tech Inside Out
Make sure you’re familiar with the e-commerce platforms mentioned in the job description, like Shopify and Magento. Brush up on how APIs work and be ready to discuss your experience with them. This will show that you’re not just a candidate, but someone who can hit the ground running.
✨Show Off Your QA Skills
Prepare to talk about your previous QA experiences, especially any manual and regression testing you've done. Bring examples of bugs you've found and how you documented them in Jira. This will demonstrate your attention to detail and your commitment to product quality.
✨Be Ready for Problem-Solving Scenarios
Expect some scenario-based questions where you’ll need to showcase your problem-solving skills. Think of a time when you faced a tricky integration issue and how you resolved it. This will highlight your analytical mindset and your ability to think on your feet.
✨Communicate Like a Pro
Since this role involves client-facing interactions, practice explaining technical concepts in simple terms. You might be asked to explain a complex integration process, so being able to break it down will show that you can effectively communicate with customers and advocate for their needs.