Dispatch Manager

Dispatch Manager

Full-Time 35000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage outbound logistics and inspire a passionate team in a fast-paced warehouse.
  • Company: Join Zendbox, a leader in e-commerce fulfilment with a vibrant culture.
  • Benefits: Competitive salary, 32 days holiday, career development, and a supportive work environment.
  • Why this job: Elevate your career in warehouse management and make a real impact on customer satisfaction.
  • Qualifications: Experience in logistics management and strong leadership skills are essential.
  • Other info: Opportunity for continuous improvement and professional growth in a dynamic setting.

The predicted salary is between 35000 - 40000 £ per year.

We\’re Hiring: Dispatch Manager at Zendbox!

As an integral member of our logistics team, the Dispatch Manager will embrace the crucial task of managing all facets of outbound operations. This role is key to ensuring that order fulfilment is both efficient and precise, all within the vibrant and fast-paced atmosphere of our warehouse.

You\’ll have the chance to guide and motivate a passionate team of experts and will play a vital role in upholding and improving our excellent standards of customer satisfaction, making sure every order is handled in a manner that exceeds our customers\’ expectations and significantly contributes to our overall success.

If you\’re ready to elevate your career in warehouse management and join a thriving company leading the charge in e‐commerce fulfilment, we encourage you to apply today! At Zendbox, we\’re dedicated to bringing on top talent and empowering our team members to grow alongside us.

Your Responsibilities:

Oversee the outbound logistics operations, guaranteeing that goods are dispatched accurately and on time.

Inspire and guide a dynamic team of warehouse operatives, cultivating a culture centered on safety and top‐notch performance.

Maintain and enforce rigorous quality control measures throughout the picking and packing stages.

Collaborate with various departments to ensure smooth order fulfillment and outstanding customer satisfaction.

Initiate continuous improvement programs to boost efficiency in outbound processes.

Evaluate performance metrics to enhance operational effectiveness and monitor team achievements.

Join Zendbox and help us shape the future of eCommerce fulfilment!

Demonstrated background as a Goods Out / Dispatch Manager or in a comparable supervisory position within an e‐commerce warehouse setting.

Strong team management skills and leadership potential

In‐depth knowledge of logistics and inventory management principles.

Outstanding organisational abilities and proficient multitasking skills in a fast‐paced environment.

Familiarity with warehouse management systems (WMS) is highly advantageous.

Good understanding of people management processes including absence management, 1-2-1s and performance management.

Meticulous attention to detail with a strong commitment to accuracy and quality.

Forklift certification is a valuable asset.

Competitive salary between £35,000 – £40,000 per annum

Career development opportunities and ongoing training

32 day holiday allowance (inc bank holidays)

Generous holiday allowance

Company pension scheme

Supportive and collaborative work culture

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Dispatch Manager employer: zendbox

At Zendbox, we pride ourselves on being an exceptional employer, offering a vibrant and fast-paced work environment where our Dispatch Manager will thrive. With a competitive salary, generous holiday allowance, and a strong focus on career development, we empower our team members to grow alongside us while fostering a supportive and collaborative culture that prioritises safety and excellence in customer satisfaction.
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Contact Detail:

zendbox Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dispatch Manager

Tip Number 1

Network like a pro! Reach out to people in the logistics and e-commerce sectors. Attend industry events or join online forums where you can connect with professionals who might know about openings at companies like Zendbox.

Tip Number 2

Prepare for interviews by researching Zendbox thoroughly. Understand their values, culture, and recent developments. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

Tip Number 3

Showcase your leadership skills! Be ready to discuss how you've motivated teams in the past and improved processes. Use specific examples that highlight your experience in managing outbound logistics and ensuring customer satisfaction.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Zendbox and ready to take on the Dispatch Manager role.

We think you need these skills to ace Dispatch Manager

Team Management
Leadership Skills
Logistics Knowledge
Inventory Management
Organisational Skills
Multitasking
Warehouse Management Systems (WMS)
People Management
Attention to Detail
Quality Control
Continuous Improvement
Performance Metrics Evaluation
Forklift Certification

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Dispatch Manager role. Highlight your experience in logistics and team management, and don’t forget to mention any relevant skills or certifications that match what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for warehouse management and how you can contribute to our team at Zendbox. Be sure to mention specific examples of your past successes in similar roles.

Showcase Your Leadership Skills: As a Dispatch Manager, leading a team is key. In your application, emphasise your leadership style and any experiences where you’ve successfully motivated a team. We want to see how you inspire others!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our vibrant team at Zendbox!

How to prepare for a job interview at zendbox

Know Your Logistics Inside Out

Make sure you brush up on your logistics knowledge before the interview. Understand the key principles of outbound operations, inventory management, and quality control measures. Being able to discuss these topics confidently will show that you're serious about the Dispatch Manager role.

Showcase Your Leadership Skills

Prepare examples of how you've successfully managed teams in the past. Think about times when you inspired your team or improved performance. This is your chance to demonstrate your leadership potential and how you can cultivate a positive culture in the warehouse.

Familiarise Yourself with WMS

If you have experience with warehouse management systems, be ready to talk about it! If not, do some research on common systems used in e-commerce. Showing that you understand these tools will give you an edge and prove you're ready to hit the ground running.

Prepare for Scenario Questions

Expect questions that ask how you'd handle specific situations, like managing a team during peak times or resolving a dispatch issue. Think through your responses and use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

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