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- Tasks: Maintain accurate stock records and support efficient order processing in a dynamic environment.
- Company: Join Zendbox, a fast-growing tech-led eCommerce fulfilment business near Maidstone.
- Benefits: Competitive salary, free onsite parking, and career development opportunities.
- Why this job: Be part of a collaborative team and make a real impact on inventory management.
- Qualifications: Strong Excel skills and attention to detail are essential.
- Other info: Enjoy training and mentoring while progressing your career in operations.
The predicted salary is between 27000 - 30000 £ per year.
About Zendbox
Zendbox.io is a fast-growing, tech-led eCommerce fulfilment and distribution business based near Maidstone in Kent. We help ambitious brands scale by delivering smart, reliable warehousing and logistics solutions.
Role Overview
The Stock Controller is responsible for maintaining accurate inventory within the Zendbox fulfilment environment. The role ensures stock integrity, supports efficient omni-channel order processing, and works closely with warehouse, client services, and operations teams to meet Zendbox service levels and customer expectations.
Key Responsibilities:
- Maintain accurate stock records within Zendbox systems and associated platforms
- Monitor inventory levels to support same-day dispatch across omni-channel orders and agreed SLAs
- Conduct daily cycle counts and scheduled stock audits
- Investigate, report, and resolve stock discrepancies promptly
- Manage goods-in processes including booking, validation, and put-away
- Oversee internal stock movements across Zendbox locations and sales channels
- Process returns, quarantined stock, and quality checks in line with Zendbox procedures
- Communicate stock issues proactively to Zendbox client services and operations teams
- Identify slow-moving, aged, or obsolete stock and elevate appropriately
- Support peak trading periods and promotional activity across all channels
- Ensure compliance with Zendbox SOPs, client requirements, and H&S standards
- Produce regular inventory reports for internal stakeholders and Zendbox clients
Skills & Experience
Essential
- Strong Excel skills with the ability to analyse and interpret inventory data
- Understanding of multi-client, multi-channel stock management and SKU control
- Excellent attention to detail within a fast-paced environment
- Strong written and verbal communication skills
Desirable
- Experience in stock control within omni-channel retail or fulfilment operations
- Experience using a Warehouse Management System (WMS)
Key Competencies
- Highly organised with a methodical approach
- Ability to prioritise workload in a dynamic environment
- Strong problem-solving skills
- Customer-focused with awareness of service impact
- Team collaboration and accountability
Progression
This role is designed to grow with you. Typical progression routes include:
- Stock Controller → Senior Stock Controller
- Inventory Supervisor / Stock Team Leader
- Inventory & Systems Coordinator
- Warehouse Shift Supervisor
- Operations or Supply Chain Coordinator
Training, mentoring, and exposure to live client and operational projects will support your development at every stage.
Benefits
- Salary £27,000 – £30,000 DOE
- Free onsite parking
- Collaborative and supportive working environment
- Opportunity to work in a fast-paced, dynamic omni-channel operation
- Full training on Zendbox systems and stock control processes
- Career development opportunities within operations and supply chain
Stock Controller employer: Zendbox Ltd
Contact Detail:
Zendbox Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stock Controller
✨Tip Number 1
Get to know Zendbox inside out! Research their values, mission, and the specifics of the Stock Controller role. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences at Zendbox and any tips they might have for standing out during the interview process.
✨Tip Number 3
Prepare for common interview questions related to stock control and inventory management. Think about specific examples from your past experience that demonstrate your skills in Excel, problem-solving, and teamwork.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Stock Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Stock Controller role. Highlight your experience with inventory management and any relevant skills, like your strong Excel abilities. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about stock control and how your background aligns with Zendbox's mission. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Zendbox family!
How to prepare for a job interview at Zendbox Ltd
✨Know Your Numbers
As a Stock Controller, you'll need to demonstrate your strong Excel skills. Brush up on your ability to analyse and interpret inventory data. Be ready to discuss how you've used Excel in past roles to manage stock levels or resolve discrepancies.
✨Understand the Omni-Channel Landscape
Familiarise yourself with omni-channel retail and fulfilment operations. Be prepared to talk about your experience with multi-client stock management and how you’ve ensured efficient order processing across different sales channels.
✨Attention to Detail is Key
Zendbox values accuracy, so highlight your attention to detail. Share examples of how you've conducted cycle counts or audits in previous roles, and how you resolved any stock discrepancies you encountered.
✨Show Your Problem-Solving Skills
Be ready to discuss specific challenges you've faced in stock control and how you tackled them. Zendbox is looking for someone who can proactively identify issues and communicate effectively with teams, so have some examples at the ready!
