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- Tasks: Lead and manage all inbound operations in a fast-paced warehouse environment.
- Company: Join Zendbox, a leader in redefining eCommerce fulfilment.
- Benefits: Competitive salary, performance bonus, and generous annual leave.
- Other info: Opportunities for career development and training in a supportive culture.
- Why this job: Inspire a dynamic team and drive continuous improvement in operations.
- Qualifications: Strong leadership skills and experience in warehouse management required.
The predicted salary is between 50000 - 60000 £ per year.
As a key leader within our fulfilment function, the Warehouse Operations Manager will take ownership of all inbound activities, including goods-in, B2B operations, kitting, and replenishment. This role sits at the heart of our fast‑paced operation, driving performance, quality, and efficiency across warehouse processes.
You will lead and inspire a high‑performing team of goods‑in operatives, forklift drivers, and warehouse colleagues, embedding a culture of excellence, accountability, and continuous improvement. Working closely with colleagues across the business, you will ensure seamless operational flow, support outstanding customer satisfaction, and identify opportunities to improve processes as we continue to scale.
Your Responsibilities:
- Lead and manage all inbound operations, including goods‑inwards, deliveries, and stock movement, ensuring goods are booked in accurately and within SLA requirements.
- Inspire, coach, and develop a dedicated warehouse team, fostering a safe, engaged, and high‑performance culture.
- Maintain robust quality control standards across all inbound and warehouse processes.
- Partner with other departments to ensure smooth operational flow and exceptional customer outcomes.
- Drive continuous improvement initiatives to enhance efficiency, productivity, and service levels.
- Monitor and analyse operational performance metrics, taking action to achieve and exceed targets.
- Ensure stock accuracy and replenishment processes are maintained to support operational demand.
- Support resource planning to meet changing business volumes and priorities.
Qualifications:
- Exceptional leadership and people management skills.
- Strong communication and interpersonal abilities.
- Proven experience managing teams in a fast‑paced warehouse or fulfilment environment.
- Solid understanding of people management processes, including absence and performance management.
- Strong organisational and multitasking abilities.
- Experience with Warehouse Management Systems (WMS) preferred.
- Forklift certification advantageous.
- Commitment to accuracy, quality, and safety.
Benefits:
- Competitive salary of £50,000 – £60,000 DOE.
- 10% annual performance bonus.
- Ongoing career development and training opportunities.
- 32 days’ annual leave, inclusive of.
Warehouse Operations Manager in London employer: Zendbox Ltd
Contact Detail:
Zendbox Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the warehouse and fulfilment industry. Attend events, join online forums, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their operations and think about how your experience aligns with their needs. We want you to shine, so practice common interview questions and come armed with examples of your leadership and problem-solving skills.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific successes from your previous roles. Whether it’s improving efficiency or leading a successful team project, let them know how you can bring that same energy to their warehouse.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. So, get your application in and let’s take the next step together!
We think you need these skills to ace Warehouse Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Warehouse Operations Manager role. Highlight your experience in managing inbound operations and leading teams, as this is what we’re really looking for!
Showcase Your Leadership Skills: We want to see how you inspire and develop your team. Include examples of how you've fostered a high-performance culture in previous roles. This will help us understand your leadership style!
Be Specific About Achievements: When detailing your past experiences, use specific metrics or outcomes to demonstrate your impact. Did you improve efficiency or customer satisfaction? Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Zendbox Ltd
✨Know Your Warehouse Operations
Make sure you brush up on your knowledge of warehouse operations, especially around inbound activities like goods-in and stock movement. Be ready to discuss how you've managed these processes in the past and any specific challenges you've faced.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership style and how you've inspired teams in previous roles. Think about times when you've fostered a high-performance culture or implemented continuous improvement initiatives.
✨Communicate Effectively
Since strong communication is key for this role, practice articulating your thoughts clearly. Be prepared to discuss how you've partnered with other departments to ensure smooth operational flow and exceptional customer outcomes.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've monitored operational performance metrics and taken action to exceed targets. Be ready to share how you approach problem-solving and decision-making in a fast-paced environment.