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- Tasks: Coordinate daily supply chain operations and ensure smooth order processing.
- Company: Join a dynamic team in a leading supply chain company.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of room for career advancement.
- Why this job: Be at the heart of logistics and make a real impact on operations.
- Qualifications: Experience in supply chain or logistics roles is a plus.
The predicted salary is between 30000 - 40000 £ per year.
The Supply Chain Coordinator supports the effective day-to-day operation of the group's supply chain across core fulfilment, contract packing operations, custom packaging, manufacturing, logistics, and packaging. The role is responsible for coordinating operational workflows, managing supply chain administration, supporting packaging procurement and Vendor Managed Inventory (VMI) processes, assisting with logistics bookings, and ensuring accurate order, production, and invoice processing. The position works closely with internal teams, customers, suppliers, and logistics partners to ensure timely, accurate, and efficient execution of supply chain activities across the group.
Key Responsibilities
- Support day-to-day supply chain operations across all group business units, including core fulfilment operations, contract packing operations, custom packaging, manufacturing, logistics, and packaging, ensuring orders, materials, and services flow efficiently across the group.
- Coordinate contract packing operations by working closely with customers and internal planning teams to schedule jobs in line with capacity, timelines, and material availability, ensuring smooth execution from order confirmation through to completion.
- Act as the central point of coordination and customer contact for contract packing jobs, providing regular updates on order and job status, progress, and completion, responding to customer queries, and proactively managing issues, changes, or delays as they arise.
- Manage the end-to-end administrative processing of contract packing and wider supply chain activities, including order entry and progressing, maintaining job and order documentation, supporting job costing, processing purchase orders, and generating, processing, and reconciling customer and supplier invoices to ensure accuracy against agreed specifications and pricing.
- Monitor group-wide raw material requirements, including packaging and manufacturing inputs, and manage the replenishment process.
- Support Vendor Managed Inventory (VMI) processes for packaging by monitoring usage across the group, coordinating replenishment with suppliers, maintaining accurate stock, order, and usage records, and supporting supplier performance, reconciliation, and invoicing activities.
- Support custom packaging projects by acting as an intermediary during the discovery and early development stages, coordinating communication between customers, internal stakeholders, and production partners.
- Support logistics operations by arranging and booking transport for inbound and outbound shipments, preparing and issuing relevant shipping documentation, tracking and progressing deliveries, and proactively following up on delays, discrepancies, or service issues with logistics partners.
- Liaise closely with customers, suppliers, transport providers and internal teams to ensure orders, materials, packaging, and services are delivered in line with operational requirements, service levels, and agreed timelines.
- Maintain accurate and up-to-date supply chain, order, and financial data across systems, supporting reporting, audits, invoicing, financial reconciliation, and operational visibility across the group.
- Provide general supply chain, customer service, and operational administration support to the Head of Supply Chain, contributing to continuous improvement initiatives and identifying opportunities to improve efficiency, accuracy, service levels, and customer experience across the group.
Requirements
- Previous experience in a supply chain, logistics, operations, procurement, or administrative role.
- Experience with order processing and order progressing, including customer-facing communication.
- Experience raising and processing purchase orders, production orders, and invoices.
- Experience working with suppliers, internal teams, and third-party service providers.
- Experience in manufacturing, contract packing, packaging, or distribution environments.
- Exposure to raw material and packaging replenishment processes.
- Experience coordinating logistics or transport bookings.
Supply Chain Coordinator in Kent employer: Zendbox | eCommerce Fulfilment Specialist
Contact Detail:
Zendbox | eCommerce Fulfilment Specialist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Coordinator in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the supply chain industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its supply chain processes. Show them you understand their operations and how you can contribute to making things run smoothly.
✨Tip Number 3
Practice your communication skills! As a Supply Chain Coordinator, you'll need to liaise with various teams and customers. Being clear and confident in your communication can set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from motivated candidates who are eager to join our team and help us streamline our supply chain operations.
We think you need these skills to ace Supply Chain Coordinator in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Supply Chain Coordinator role. Highlight relevant experience in supply chain, logistics, and order processing. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supply chain operations and how your previous roles have prepared you for this position. Keep it engaging and personal!
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, make sure to highlight your communication skills in your application. Share examples of how you've effectively managed customer queries or coordinated with teams in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to submit all the necessary documents in one go. We can't wait to see your application!
How to prepare for a job interview at Zendbox | eCommerce Fulfilment Specialist
✨Know Your Supply Chain Basics
Before the interview, brush up on your knowledge of supply chain operations. Understand key concepts like Vendor Managed Inventory (VMI) and logistics processes. This will help you speak confidently about how you can contribute to the role.
✨Prepare Real-Life Examples
Think of specific situations from your past experience where you've successfully managed order processing or coordinated logistics. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your capabilities.
✨Show Your Communication Skills
As a Supply Chain Coordinator, you'll need to liaise with various stakeholders. Be ready to demonstrate your communication skills during the interview. You might be asked how you would handle customer queries or manage issues with suppliers, so have examples ready.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's supply chain challenges or how they measure success in this role. This shows your genuine interest and helps you understand if the company is the right fit for you.