At a Glance
- Tasks: Lead recruitment, onboarding, and training in a fast-paced eCommerce environment.
- Company: Join Zendbox, a tech-led eCommerce fulfilment business in Kent.
- Benefits: Enjoy a competitive salary, private healthcare, and 22 days holiday.
- Other info: Be part of a supportive culture with great career growth opportunities.
- Why this job: Make a real impact on people development and workplace culture.
- Qualifications: Experience in HR or resource management in a dynamic setting.
The predicted salary is between 34000 - 38000 £ per year.
Zendbox is a fast-growing, tech-led e Commerce fulfilment and distribution business in Kent.
We help ambitious brands scale by delivering smart, reliable warehousing and logistics solutions - and we're now looking for an experienced HR Operations Assistant to support our next stage of growth.
About The Role
We are seeking a motivated and ambitious HR professional to support our Human Resources, Operations and Resource Management teams.
This role plays a key part in the smooth running of our warehouse operation by leading recruitment, onboarding, training, performance management, absence management, workforce planning and overall people development.
Sitting at the heart of a fast paced, high growth ecommerce warehouse, you will help drive performance, quality and efficiency while supporting the development of our operational teams.
If you are proactive, people focused and passionate about delivering results through strong workforce and resource management, we want to hear from you
Key Responsibilities
- People Operations
- Lead recruitment for warehouse and operational roles.
- Manage end to end onboarding and induction processes.
- Maintain accurate employee records, contracts and HR documentation.
- Support training plans, skills development and performance review cycles.
- Support managers with disciplinary, grievance and capability cases.
- Lead absence management, including monitoring attendance, generating reports, conducting return to work meetings and supporting managers with long term or repeated absence cases.
- Respond to day to day HR queries from employees and managers.
- Assist with HR reporting, compliance tasks and payroll support.
- Performance, Resource and Operational Support
- Monitor performance data and work with managers to achieve operational targets.
- Produce labour planning using existing software and forecasts aligned to operational demand.
- Ensure timesheet accuracy and support scheduling requirements.
- Promote a positive workplace culture focused on communication, wellbeing and accountability.
- Uphold safety, compliance and best practice across the warehouse environment.
Requirements
- Experience in a fast paced, high volume warehouse, fulfilment or operational environment.
- Previous HR, people management or resource planning experience.
- Strong communication skills with the ability to influence, coach and support managers.
- Excellent organisational and documentation skills.
- Experience managing absence processes, including return to work meetings and attendance improvement plans.
- Ability to analyse people, performance and labour data to support decision making.
- Proactive, resilient and comfortable working in a dynamic environment.
- Passion for people development, culture and continuous improvement.
Requirements
- Experience in a fast paced, high volume warehouse, fulfilment or operational environment.
- Previous HR, people management or resource planning experience. Strong communication skills with the ability to influence, coach and support managers.
- Excellent organisational and documentation skills.
- Experience managing absence processes, including return to work meetings and attendance improvement plans.
- Ability to analyse people, performance and labour data to support decision making.
- Proactive, resilient and comfortable working in a dynamic environment.
- Passion for people development, culture and continuous improvement.
Benefits
- Competitive salary £34,000 - £38,000 (DOE)
- Private healthcare and company pension
- Employee benefits platform
- 22 days holiday plus bank holidays
- Career development and the opportunity to grow with a fast-scaling business
- Supportive, ambitious culture where you can influence how we do things
- #J-18808-Ljbffr
HR Operations Assistant employer: Zendbox | eCommerce Fulfilment Specialist
At Zendlabs, we pride ourselves on being a forward-thinking employer that champions innovation and collaboration in the heart of Paddock Wood, Kent. Our vibrant work culture fosters creativity and growth, offering competitive salaries, comprehensive healthcare benefits, and unique opportunities to lead and shape the future of health and wellness products. Join us to work alongside passionate founders and industry leaders, where your contributions will directly impact our exciting journey in contract manufacturing.
Contact Details:
Zendbox | eCommerce Fulfilment Specialist Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HR Operations Assistant
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Zendbox | eCommerce Fulfilment Specialist!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Zendbox | eCommerce Fulfilment Specialist.
We think you need these skills to ace HR Operations Assistant
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Zendbox | eCommerce Fulfilment Specialist. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Zendbox | eCommerce Fulfilment Specialist and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Zendbox | eCommerce Fulfilment Specialist. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Zendbox | eCommerce Fulfilment Specialist's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Zendbox | eCommerce Fulfilment Specialist
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Zendbox | eCommerce Fulfilment Specialist.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Zendbox | eCommerce Fulfilment Specialist will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Zendbox | eCommerce Fulfilment Specialist and how you would contribute to adapting HR strategies.
