Dispatch Manager

Dispatch Manager at ZendboxAs an integral member of our logistics team, the Dispatch Manager will embrace the crucial task of managing all facets of outbound operations. This role is key to ensuring that order fulfilment is both efficient and precise, all within the vibrant and fast‐paced atmosphere of our warehouse.

You\’ll have the chance to guide and motivate a passionate team of experts and will play a vital role in upholding and improving our excellent standards of customer satisfaction, ensuring every order is handled in a manner that exceeds our customers\’ expectations and significantly contributes to our overall success.

If you\’re ready to elevate your career in warehouse management and join a thriving company leading the charge in e‐commerce fulfilment, we encourage you to apply today! At Zendbox, we\’re dedicated to bringing on top talent and empowering our team members to grow alongside us.

Your Responsibilities

Oversee the outbound logistics operations, guaranteeing that goods are dispatched accurately and on time

Inspire and guide a dynamic team of warehouse operatives, cultivating a culture centered on safety and top‐notch performance

Maintain and enforce rigorous quality control measures throughout the picking and packing stages

Collaborate with various departments to ensure smooth order fulfillment and outstanding customer satisfaction

Initiate continuous improvement programs to boost efficiency in outbound processes

Evaluate performance metrics to enhance operational effectiveness and monitor team achievements

Requirements

Demonstrated background as a Goods Out / Dispatch Manager or in a comparable supervisory position within an e‐commerce warehouse setting

Strong team management skills and leadership potential

In‐depth knowledge of logistics and inventory management principles

Outstanding organisational abilities and proficient multitasking skills in a fast‐paced environment

Familiarity with warehouse management systems (WMS) is highly advantageous

Good understanding of people management processes including absence management, 1‐2‐1s and performance management

Meticulous attention to detail with a strong commitment to accuracy and quality

Forklift certification is a valuable asset

Benefits

Competitive salary between £35,000 – £40,000 per annum

Career development opportunities and ongoing training

32‐day holiday allowance (incl. bank holidays)

Company pension scheme

Supportive and collaborative work culture

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