At a Glance
- Tasks: Own and optimise Salesforce, manage data quality, and automate reporting processes.
- Company: Join Zencargo, a leading digital freight forwarder in London.
- Benefits: Direct access to the Chief Revenue Officer and opportunities for real ownership.
- Other info: Be part of a scaling business with exciting growth potential.
- Why this job: Make a significant impact on revenue operations in a fast-paced environment.
- Qualifications: Extensive experience in Revenue Operations and deep Salesforce expertise required.
The predicted salary is between 60000 - 72000 £ per year.
Department: Sales
Location: London
The role:
Zencargo is a digital freight forwarder. Revenue Operations owns the systems, data and process the commercial organisation runs on, across marketing, sales, solutions, customer success and finance. This is the person who owns that machine day to day. You will report directly to the Chief Revenue Officer, with no layer in between, which means unusual access and real ownership from week one.
What you will own:
- Salesforce: You are the owner, not a user. Data model, objects and fields, flows and validation, reports and dashboards, permissions and provisioning.
- The numbers: Forecasting rhythm and pipeline reporting across new business, expansion, contraction and churn.
- Lead flow and attribution: From first touch through to closed won.
- The commercial tech stack: Cost, renewals, seat allocation and the case for what stays and what goes.
- Data quality: The standards, the enforcement at point of entry and the single source of truth the commercial team trusts.
- Process and documentation: Runbooks, ownership and continuity for every commercial system, so nothing lives in one person's head.
How we work:
- Recurring work gets automated, with an explicit answer to the question “when does a human stop doing this?”
- Reporting populates itself rather than being rebuilt by hand each cycle.
- Data quality is enforced at the point of entry, not cleaned up afterwards.
- Your judgement goes into the models and the exceptions, not the manual assembly.
What the first six months look like:
You inherit a documented function rather than archaeology. Every system has a runbook, a named owner and a continuity decision attached to it. You will not spend six months working out what exists. Your first job is to take ownership of Salesforce and the reporting rhythm, then work through the tech stack with the CRO deciding what to keep, what to retire and what to rebuild. If you have put AI into a working commercial process rather than only used it to draft, say so.
What we are looking for:
- Extensive experience in Revenue Operations, Sales Operations or Marketing Operations.
- Deep Salesforce capability. You can design the data model and build the automation, not just administer what exists.
- You have owned forecasting or pipeline reporting that other people made decisions on.
- Comfortable being the single point of ownership. Direct, organised, and willing to say no to reactive requests.
- You automate your own work as a matter of habit.
Nice to have:
- Tooling: n8n, Make or equivalent workflow automation. Claude or equivalent AI tooling. Mailchimp or equivalent marketing automation. Apollo.io or equivalent sales intelligence. Google Workspace, including Apps Script.
- Commissions: Experience running or building commission calculation.
- Sector: Freight, logistics or supply chain.
- Stage: A scaling business where the process did not exist yet.
Revenue Operations Manager employer: Zencargo
Join a leading logistics company in London, where we prioritise employee development and foster a collaborative work culture. With competitive benefits and opportunities for growth within the Purchasing and Supply Chain function, you will play a vital role in shaping our tender submissions and market strategies while enjoying a dynamic environment that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Operations Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Zencargo and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Zencargo!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Zencargo keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Revenue Operations Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Zencargo:This is your chance to really connect with the team at Zencargo. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Zencargo
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Zencargo.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Zencargo that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Zencargo. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
