At a Glance
- Tasks: Lead product vision and strategy to transform global freight management with AI.
- Company: Join Zencargo, a pioneering company in smarter trade and logistics.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with significant autonomy and career advancement potential.
- Why this job: Make a real impact by digitising and automating complex logistics processes.
- Qualifications: Proven experience as a Product Manager in SaaS or logistics.
The predicted salary is between 60000 - 80000 £ per year.
Remote - Georgia (Tbilisi), Serbia, Spain, Poland, Germany
About Zencargo
Zencargo is building a world of smarter trade. We combine expert global freight forwarding (ocean, air, road, rail) with Luca, our AI co-pilot, to deliver real-time visibility, proactive exception management, and supply chains that become customers' competitive advantage. Join us to shape products that automate logistics, reduce disruptions, and drive measurable efficiency for global shippers.
The Opportunity
We’re looking for an experienced Product Manager to take ownership of a meaningful area of the Zencargo platform and help transform how global freight is managed. This is an opportunity to digitise and automate complex processes in an industry that still relies heavily on manual work, emails, spreadsheets, and operational knowledge. You will work on products that serve customers, suppliers, freight partners, and our internal operations teams, solving real-world problems across international supply chains. AI is central to both what we build and how we work. You will help identify and deliver AI-powered features that improve supply chain efficiency, while also using modern AI tools throughout discovery, analysis, prototyping, specification, and delivery. You will join a product team, work directly with senior leadership, and partner with a dedicated design and engineering squad. The role offers significant autonomy, visibility, and the opportunity to influence both our product strategy and how we develop software.
You will own a meaningful product area and its outcomes end to end, from understanding customer and operational problems through to discovery, prioritisation, delivery, adoption, measurement, and continuous improvement. This is not a narrowly defined delivery role: you will be expected to shape the problems the squad works on, challenge assumptions, and provide clear recommendations about where we should invest. Product areas could include booking and shipment workflows, purchase-order management, customer visibility, operational automation, exception management, and AI-powered productivity features.
What you'll Do
- Own the vision, priorities, roadmap, and measurable outcomes for your product area, balancing customer value, operational impact, commercial priorities, and technical complexity.
- Lead discovery and prioritisation for complex customer and operational problems, using user research, product and operational data, market insight, and commercial context to determine where the team should focus.
- Experience working closely with engineers and designers throughout discovery, solution design and delivery, without relying on heavy hand-offs or excessive documentation.
- Map and redesign freight and operational processes to identify opportunities for technology, automation, and AI to reduce friction and improve decision-making.
- Define success measures before development begins and use product data, customer feedback, and operational insight to assess whether released solutions are delivering the intended outcome.
- Take responsibility for initiatives beyond launch, ensuring solutions are adopted, create measurable value, and are improved based on evidence.
- Facilitate sessions and communicate effectively to align product, engineering, design, operations, commercial, and leadership teams around priorities and decisions.
- Contribute to the broader product strategy and roadmap that advances our vision of intelligent supply chains.
- Use AI tools as part of your day-to-day product practice to improve the speed and quality of research, analysis, prototyping, communication, and delivery.
What Success Looks Like
- First 30 days: Build a strong understanding of our customers, internal operations, platform, product strategy, technical landscape, and current squad priorities. Establish trusted relationships with engineering, design, and key business stakeholders.
- First 90 days: Take clear ownership of a product area, validate its highest-priority customer and operational problems, establish measurable outcomes, and lead at least one meaningful initiative into delivery.
- First six months: Demonstrate measurable progress against agreed customer, operational, or commercial outcomes, such as increased product adoption, reduced manual work, faster workflow completion, or improved shipment reliability.
- Ongoing: Consistently identify and solve valuable problems, make strong prioritisation decisions, and deliver improvements that create measurable value for customers and the business.
What We're Looking For
- Experience as a Product Manager with a track record of shipping impactful software products or features, ideally in SaaS, logistics, supply chain technology, or another operationally complex environment.
- Experience owning a product area or complex problem space, rather than only managing a backlog or coordinating delivery.
- Strong product judgement, with the ability to make pragmatic trade-offs between customer value, operational impact, commercial priorities, and technical complexity.
- Strong user research, data analysis, process mapping, and facilitation skills.
- Experience working closely with engineers and designers throughout discovery, solution design and delivery, without relying on heavy hand-offs or excessive documentation.
- Recent, hands-on experience using modern AI tools to improve product discovery, research, analysis, prototyping, specification, or delivery, alongside experience contributing to an AI-enabled product or feature.
- Confidence working directly with senior leaders, communicating complex issues clearly, and influencing decisions through evidence, product insight, and sound judgement.
- You will be comfortable operating with ambiguity, challenging established processes and adapting your approach as new information emerges.
- A versatile, hands-on working style, with the ability to move between strategic thinking, detailed discovery, stakeholder alignment, and supporting delivery.
Nice-to-Haves:
- Domain knowledge in logistics, freight forwarding, or supply chain.
- Experience in a startup, scale-up, or fast-growth technology environment.
- Experience building products for operational users as well as external customers.
- Familiarity with ThoughtSpot or similar analytics and business intelligence tools.
Product Manager employer: Zencargo
Join a leading logistics company in London, where we prioritise employee development and foster a collaborative work culture. With competitive benefits and opportunities for growth within the Purchasing and Supply Chain function, you will play a vital role in shaping our tender submissions and market strategies while enjoying a dynamic environment that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Zencargo!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Zencargo would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Zencargo through your school's career services!
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager position at Zencargo. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Zencargo
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
