Product Designer

Overview Shape the future of digital freight. Make trade seamless, intuitive, and human. Zencargo is looking for a Mid-level Product Designer to join one of our cross-functional product teams and help us bring to life our design vision.
Department: Software Engineering
Location: London
Digital freight forwarding that is personal, seamless, intuitive, bridges global differences, and does the heavy lifting for you.
You’ll work end-to-end across the product lifecycle—leading research, crafting UI, prototyping ideas, and collaborating closely with Product Managers and Engineers. You’ll help shape product experiences, supported by an experienced designer and a culture that values quality, autonomy, and curiosity.
Portfolio required with application. Please attach to the Cover Letter or have a link to your portfolio on your CV.
Our platform is a web application with features that enable customers to capture their products and suppliers; plan and book their shipping; track shipments to arrival; pay for shipping; and analyse their supply chain performance. We provide the platform, combined with our freight services, to major retailers across the globe, with a particular focus on the UK and EU. We have an exciting vision for the platform over the coming years so there will be opportunities to build market-leading and market-first features that satisfy and delight our users.
This is a unique opportunity to make a tangible impact in a growing design practice, contributing directly to a platform that simplifies global trade for businesses worldwide—all in service to help us realise our vision of a world with smarter trade, and our mission of making our customers’ supply chain their competitive advantage.
About the Role As a Product Designer at Zencargo, you’ll:
Design thoughtful, intuitive experiences that simplify complex workflows for supply chain and logistics teams
Own problems from discovery to delivery—shaping solutions through wireframes, UI design, and testing
Collaborate closely with Product and Engineering to build and iterate on valuable features
Use research and data to deeply understand user needs and validate your ideas
Contribute to and advocate for our design system and design principles
Balance hands-on design with active participation in critiques, workshops, and strategy discussions
Stay curious and proactive—especially when it comes to emerging tools and trends in AI
Help shape and evolve our growing design culture
About You You’re someone who:
Has 4–5 years of experience designing digital products, ideally in a SaaS or platform environment
Shares a portfolio that demonstrates thoughtful problem-solving and user-centred design
Brings fluency in English , both written and spoken, to communicate clearly across teams
Works with resilience and enthusiasm —even in ambiguity or complexity
Shows a strong appetite for learning , especially in fast-changing areas like AI
Has a sharp eye for detail , with high standards for usability, craft, and polish
Enjoys close collaboration in small, focused teams where every contribution counts.
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