At a Glance
- Tasks: Manage high-profile accounts, build relationships, and drive revenue growth.
- Company: Join a dynamic team at Zen, a leader in innovative solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting environment with plenty of networking and career advancement opportunities.
- Why this job: Become a trusted adviser and make a real impact on client success.
- Qualifications: Proven experience in account management and strong relationship-building skills.
The predicted salary is between 36000 - 44000 £ per year.
As a Key Account Manager you will be responsible for managing a portfolio of high profile customer accounts.
These accounts will be defined by revenue spend per annum, will require close relationship management and have growth potential.
Success will be based on forming strong relationships with the key decision makers through regular communication and meetings, and influencing these decision makers to enable Zen to become their partner of choice.
This will be achieved by providing sound information and advice on Zen's services, and recommending appropriate solutions based upon qualified requirements.
You should aim to become the 'trusted adviser' to these accounts and use solutions selling techniques to win and grow business.
The Key Account Manager will also be required to identify new opportunities within the customer base, as well as generating new customer business via referrals / event follow-up and personal prospecting, always increasing customer satisfaction.
- Revenue Generation & Retention
- To provide effective account management to all Accounts at all times, maximising revenues and new business, and identifying new opportunities.
- Build strong relationships within each Account, based on gaining trust at different levels, qualifying the key decision makers and influencers and proposing the right solutions from Zen's portfolio.
- Establish regular and effective communication with all Decision Makers, predominantly through regular Face to Face meetings, but also remotely.
- Produce a monthly forecast to include retention of existing business and successfully identifying and closing new business.
- Maximise revenue by cross and up-selling, whilst adhering to Zen's sales principles.
- Be pro-active in your approach to account management.
- Build strong business pipeline and work to pipeline and forecasting structures
- Develop an in depth understanding of Zen's solutions and strategies.
- Ensure best practice in your approach to account planning and fitting solutions to requirements
- Prospect for New Business
- Gain referrals from customers and contacts to 'open doors' to new customers
- Follow up leads provided internally, to win new business
- Participate in Zen seminars/events and pro-actively network at these events to grow pipeline and business.
- Develop new business plans to bring on new major accounts through segmenting your markets and matching Zen's strategies to prospects plans.
- Strategic Planning
- Take personal responsibility to build and maintain industry and competitor knowledge.
- Acquire competitor information on products, pricing, marketing performance, strengths and weaknesses.
This should be acquired via internal product teams, as well as your own 'on the ground' findings.
- Constantly aim to improve your own new business 'pitch' and feed back to the company your findings relating to the above points.
- Pipeline and Forecasting
- Must be experienced in accurate forecasting methods.
- Must report activity, pipeline and forecast on a weekly basis to the Sales Manager.
- Must ensure all internal systems are accurately up to date with account activity
- Must be focussed on building pipeline and closing new business.
- Must achieve all associated targets including new business, retention and meetings.
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Key Account Manager in Rochdale employer: Zen Internet
Zen Internet is an excellent employer that fosters a collaborative and supportive work culture in Rochdale, England. With a strong emphasis on employee growth and development, the company offers numerous opportunities for professional advancement while ensuring a healthy work-life balance through its hybrid working model. Employees benefit from a dynamic environment where their contributions are valued, making it a rewarding place to build a meaningful career in customer service and technology.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Rochdale
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager at Zen Internet, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Zen Internet. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager in Rochdale
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Zen Internet:When writing your cover letter, make sure to tailor your message specifically for Zen Internet. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Zen Internet
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Zen Internet that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Zen Internet that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Zen Internet’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
