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- Tasks: Lead a team managing internal IT systems and ensure seamless tech delivery for all staff.
- Company: Join Zen, a forward-thinking company that values diversity and innovation.
- Benefits: Enjoy flexible working, competitive salary, and generous leave options.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in IT management and a passion for team development are essential.
- Other info: Embrace a culture of inclusivity and continuous learning at Zen.
The predicted salary is between 55000 - 65000 £ per year.
Reporting to the Head of Network & Infrastructure, the Internal Systems Manager leads a team of engineers responsible for all internal IT systems, desktop services, office and remote networking, and the business applications used across Zen. You'll ensure reliable, secure delivery of the technology our people depend on every day, whether they're working from the office or remotely.
Team leadership and service delivery: Lead and develop a team of engineers, setting clear priorities and creating an environment where people grow, take ownership, and deliver high-quality work. Own the desktop support service, making sure staff can work effectively whether on-site or remote, and act as the escalation point for major incidents.
Systems and infrastructure: Manage and administer core business systems, device management, identity and access, and the productivity and collaboration platforms the business runs on. Look after the office network and infrastructure: LAN, Wi-Fi, VPN, meeting room technology, firewalls and monitoring. Oversee VoIP and cloud telephony services.
Governance, compliance and finance: Plan and manage capital and operational expenditure for internal systems, working closely with finance. Support ISO 27001 and ISO 9001 audit readiness, contribute to the annual finance audit, and handle SARs and HR-related investigations. Contribute to business continuity planning and the internal security posture.
Suppliers, assets and projects: Manage supplier relationships, licensing renewals, the IT asset register and hardware lifecycle. Lead IS projects from initiation to completion, contributing to the wider N&I technology strategy.
What you’ll bring:
- Leadership and people development: Proven experience managing an internal IT or service desk team, with a genuine approach to developing people.
- Technical credibility: A solid grounding in device management, identity and access, cloud services, and network infrastructure.
- Governance and compliance: Experience owning or contributing to ISO 27001 or ISO 9001 compliance.
- Commercial awareness: A track record of managing IS budgets and supplier relationships.
- Stakeholder communication: The ability to communicate clearly with technical and non-technical stakeholders at all levels.
- Pace and adaptability: Ability to adapt when priorities shift and keep your team focused and motivated.
At Zen, your individuality matters. We value diversity and aim to build strong communities where everyone belongs. We put people and the planet before profit, and we’re ambitious about the future, always learning, innovating, and striving to deliver award-winning service. We’re always open to conversations about part-time or flexible working, or reasonable adjustments, and we’ll support you wherever we can.
Benefits include:
- Life Assurance Cover
- 25 days Annual leave, rising to 30 days with length of service
- Access to private Medical Healthcare and a Healthcare Cash Plan
- An extra day off for your birthday
- Car salary sacrifice scheme
- Continuous learning and development
- Discounted Mobile plans
- Flexible and Hybrid working
- Free onsite parking
- Internal coaching and mentoring opportunities
- Onsite Electric Car Charging points
- Recognition awards
- Salary sacrifice Pension—minimum of 3% Employee contributions for a 5% Employer contribution
- Six monthly salary reviews
- Subsidised Nursery fees
- Subsidised Onsite Restaurant
- Superfast Free Reliable Broadband
- Two days’ paid leave per year for voluntary work
Internal Systems Manager (Hybrid) in Rochdale employer: Zen Internet
Contact Detail:
Zen Internet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Systems Manager (Hybrid) in Rochdale
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Internal Systems Manager (Hybrid) in Rochdale
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your experience in leading teams. We want to see how you've motivated and developed engineers in the past, so share specific examples that showcase your leadership style.
Get Technical: Don’t shy away from showing off your technical knowledge! We’re looking for someone with a solid grounding in device management and network infrastructure, so include any relevant experience or projects that demonstrate your expertise.
Communicate Clearly: Remember, we need someone who can communicate effectively with both technical and non-technical stakeholders. Use clear language in your application to show us you can bridge that gap and advocate for internal systems.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Zen Internet
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of device management, cloud services, and network infrastructure. Being able to discuss these topics confidently will show that you have the technical credibility needed for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your approach to developing people and creating a positive team culture. This is crucial as the role involves leading a team of engineers.
✨Understand Governance and Compliance
Familiarise yourself with ISO 27001 and ISO 9001 standards. Be ready to discuss your experience with audits and compliance, as this will demonstrate your ability to contribute to the company's governance and security posture.
✨Communicate Clearly and Effectively
Practice explaining complex technical concepts in simple terms. You'll need to communicate with both technical and non-technical stakeholders, so being able to bridge that gap will be key to your success in the interview.