At a Glance
- Tasks: Diagnose and troubleshoot networking issues while providing top-notch customer support.
- Company: Join Zen Internet Ltd., a forward-thinking tech company focused on customer satisfaction.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: On-call rota included, with chances to work outside regular hours.
- Why this job: Be part of a dynamic team making a real difference for enterprise customers.
- Qualifications: Experience in networking and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Zen Internet Ltd. is seeking a dynamic, customer-focused individual to join our Enterprise Service Desk.
You will diagnose and troubleshoot issues, advise on best practices, and lead change using your experience to ensure robust solutions for our enterprise customers.
You will handle incidents and requests, log and escalate where needed, and collaborate with internal teams and third-party vendors to deliver excellent service.
This role includes an on-call rota and some out-of-hours work.
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Enterprise Service Desk Engineer - Networking & On-Call in Castleton employer: Zen Internet Ltd
Zen Internet Ltd. is an excellent employer that fosters a collaborative and innovative work culture, where employees are encouraged to grow and develop their skills in a supportive environment. With a focus on customer satisfaction and teamwork, you will have the opportunity to make a meaningful impact while enjoying competitive benefits and a flexible work-life balance, especially in the vibrant location of our offices. Join us to be part of a forward-thinking company that values your contributions and invests in your professional journey.
