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- Tasks: Lead UNHCR's first face-to-face fundraising campaign in the UK and manage a dynamic team.
- Company: Join Zen Fundraising, a leader in impactful charitable campaigns.
- Benefits: £40,000 salary, uncapped bonuses, 28 days holiday, and career development opportunities.
- Other info: Enjoy a flexible work schedule with a mix of field and remote work.
- Why this job: Make history while supporting refugees and displaced communities worldwide.
- Qualifications: Experience in face-to-face fundraising and strong people management skills required.
The predicted salary is between 40000 - 40000 £ per year.
£40,000 base salary + bonuses
4-day field week (Tues–Fri), Mondays work-from-home
Full autonomy over team, site planning & logistics
This role is the first of its kind. You will launch UNHCR's very first face-to-face fundraising campaign in the United Kingdom.
About UNHCR – The UN Refugee Agency
UNHCR is the United Nations agency mandated to protect refugees, forcibly displaced communities, and stateless people worldwide. Founded in 1950 in the aftermath of World War II, UNHCR operates in over 130 countries, delivering life-saving aid, legal protection, and durable solutions to more than 117 million displaced people globally.
The Opportunity
This is a career-defining opportunity for a driven fundraising professional to make history. As London F2F Campaign Manager, you will build and lead the entire ground operation for UNHCR's inaugural face-to-face fundraising campaign in the UK — recruiting and training a high-performing team, managing day-to-day London operations, and directly driving the results that fund life-saving work around the world.
Why this matters: Face-to-face fundraising generates some of the most committed, long-term donors for humanitarian causes. By building this campaign from scratch, you will create a sustainable income stream that funds protection and assistance for refugees and displaced people for years to come.
Key Responsibilities
- Launch and oversee all London face-to-face fundraising operations for UNHCR's inaugural UK campaign, setting standards of quality, compliance, and donor experience from day one
- Recruit, onboard, and develop a team of F2F fundraisers, building a talent pipeline that supports sustained campaign growth
- Design and deliver comprehensive training programmes covering UNHCR's mission, fundraising techniques, compliance standards, and professional conduct
- Drive and monitor field performance, setting weekly and monthly targets, analysing results, and implementing action plans to maximise donor acquisition and quality
- Manage daily team deployment across London locations, ensuring effective site selection and resource allocation
- Maintain strong working relationships with UNHCR stakeholders, providing regular campaign updates and performance reporting
- Ensure full compliance with CIoF guidelines, GDPR, and UNHCR donor care standards at all times
- Coach and motivate fundraisers through regular field observations, one-to-ones, and team meetings, fostering a purpose-led and high-energy culture
- Manage operational budgets and contribute to campaign strategy, forecasting, and planning
About You
- Proven experience in Face-to-Face or Private Site Fundraising, ideally in a team leader or management capacity
- A genuine passion for humanitarian causes and the work of UNHCR — you will be an ambassador for one of the world's most important organisations
- Strong people management skills with a track record of motivating and developing field teams
- Excellent communication and interpersonal skills — confident engaging with the public and inspiring colleagues
- Results-driven mindset with the ability to analyse performance data and adapt quickly
- High standards of integrity, professionalism, and donor care
- Experience managing recruitment and training processes is highly desirable
- Comfortable working outdoors in a fast-paced, target-driven environment
- Knowledge of CIoF regulations and sector compliance is an advantage
Compensation & Benefits
- Base Salary - £40,000 Per annum
- Performance Bonus Uncapped. Based on campaign results
- Holiday - 28 Days Including bank holidays
- Career Development Fast-Track. Grow with a pioneering campaign
- Working Pattern Mon WFH Tuesday – Friday in the Field
- Paid voluntary day every quarter for charity of choice
- Regular Team Socials and Events
About Zen Fundraising - Who We Are
Zen Fundraising is a London-based face-to-face fundraising agency working with some of the world's leading charitable organisations. We specialise in building and managing high-performing F2F campaigns that connect passionate fundraisers with the causes that matter most. Our approach combines rigorous training, a people-first culture, and a relentless focus on quality — ensuring both our clients and their donors receive an exceptional experience.
The UNHCR campaign represents an exciting new chapter for Zen Fundraising, and we are looking for an exceptional manager to lead it from the front.
Equal Opportunities Employer
Zen Fundraising is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from people of all backgrounds, identities, and experiences. We believe a team that reflects the communities we work in makes us stronger, and we are dedicated to ensuring that every candidate is assessed solely on their skills, experience, and potential — regardless of age, gender, ethnicity, disability, religion, sexual orientation, or any other protected characteristic.
Ready to Make History?
If you're an experienced F2F professional who wants to lead something truly meaningful — this is your moment. Apply now to join the team launching UNHCR's first ever UK face-to-face campaign.
Face to Face Fundraising Manager - UNHCR Launch Campaign in London employer: Zen Fundraising
Contact Detail:
Zen Fundraising Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Face to Face Fundraising Manager - UNHCR Launch Campaign in London
✨Tip Number 1
Get to know the organisation inside out! Research UNHCR's mission and values, and think about how your experience aligns with their goals. This will help you stand out in interviews and show that you're genuinely passionate about the cause.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, attend relevant events, and engage with fundraising communities. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those tricky interview questions! Think about your past experiences in face-to-face fundraising and how you’ve led teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Face to Face Fundraising Manager - UNHCR Launch Campaign in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for humanitarian causes shine through. We want to see why you care about UNHCR's mission and how you can contribute to making a difference.
Tailor Your Experience: Make sure to highlight your relevant experience in face-to-face fundraising. We’re looking for specific examples of how you've led teams or managed campaigns, so don’t hold back on the details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps convey your message better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to make history with UNHCR.
How to prepare for a job interview at Zen Fundraising
✨Know Your Mission
Before the interview, dive deep into UNHCR's mission and values. Understand their work with refugees and displaced communities. This knowledge will not only show your passion for humanitarian causes but also help you articulate how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As a Face to Face Fundraising Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, training, and motivation. Highlight any specific achievements that demonstrate your ability to drive results.
✨Prepare for Scenario Questions
Expect questions about how you'd handle real-life fundraising scenarios. Think about challenges you might face in launching a new campaign and how you would overcome them. Practising these responses will help you feel more confident during the interview.
✨Engage with Enthusiasm
Your passion for the role should shine through. Be ready to discuss why you want to work with UNHCR and how you can contribute to their inaugural campaign. Show enthusiasm for face-to-face fundraising and the impact it has on the lives of those in need.