Sales Operations Manager

Hi, I’m Amr – Growth Operations Lead at Zen Educate. I’m hiring a Sales Operations Manager to grease the wheels of our growing commercial team. Salespeople want to spend time with customers — not fighting with spreadsheets or broken processes. I care a lot about making that possible. We need someone obsessed with efficiency, who loves setting up clean, reliable systems powered by data, automation and just the right amount of process. If that’s you, keep reading.

Why this matters

Zen is transforming education staffing. UK schools spend over £2bn a year on agency staff — £600m of that goes straight to recruiters. We built a better way: a tech-driven platform that connects schools with teachers directly, saving time, money, and stress. Since launching in 2017, we’ve saved schools over £30 million — and we’re just getting started. In 2024, we closed the largest EdTech round in Europe and are expanding fast in the UK and US. Our commercial team is over 100 people strong. You’ll be the operational backbone that helps them go further, faster — without the drag of bad data or clunky processes.

What you’ll actually do

• Build dashboards that show salespeople their potential earnings in real time — so they stay motivated and focused.
• Create concise, actionable daily reporting tools for each commercial leader so they can course-correct fast.
• Partner with Finance and streamline commission payouts so people get paid accurately and on time.
• Build reporting to monitor supply vs demand balance across markets, giving leadership insight on where to intervene.

And beyond that? Spot inefficiencies. Fix them. Do it fast and without needing permission. Your work directly impacts how 100+ people operate each day.

Why this role is unique

• You’ll work daily with our senior commercial leadership team — not just behind the scenes.
• Your work influences a lot of people — helping them be faster, sharper, and better at their jobs.
• You’ll get ownership and autonomy to build systems and processes that scale across teams and geographies.
• You’ll help shape the next phase of Zen’s growth — with real visibility and impact.

What makes you a great fit

• You’re obsessive about efficiency. If something takes too long — for you or others — you can’t rest until it’s fixed.
• You understand that accurate data is sacred — because important decisions and people’s pay rely on it.
• You believe salespeople should be unleashed, not shackled by admin.
• You care about team success over personal glory.
• You optimise for long-term impact — not just short-term wins or flashy tech.
• You care about working at a company that makes a real difference in the world.

What won’t work here

• You love cool tech for tech’s sake but don’t focus on real-world impact.
• You ship data work without thoroughly checking accuracy and reliability.
• You need someone to constantly nudge you to spot problems or drive improvements.

Our hiring process

We believe in moving fast and respecting your time.

1. Intro call with me (Amr) to check you’re human, can communicate effectively and cover some of the basics like compensation, benefits and availability.
2. Technical task and review – I’ll share a task for you to complete at home (estimated time 45-60 mins) and send back. You’ll then talk through what you did and explain your approach to me and another commercial manager.
3. Business understanding – You’ll speak to a senior commercial leader and dive deeper into your understanding of sales operations challenges and how they apply to a labour marketplace like ours.

Perks & benefits

• Work that you want to talk about
• Ownership in the company
• 25+ days of holiday (increases with tenure)
• On-site gym, showers, bike parking & café at our Central London office
• Electric car & Cycle to Work schemes
• Coaching, life insurance & health insurance
• Fun-loving, mission-driven team

If this sounds like your kind of role, don’t overthink it — apply now. We’re excited to meet you.

Diversity and Inclusion

At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives — just like the staff who teach through Zen and the children at the schools we work with. We believe in hiring the best people from the widest pool and creating an inclusive culture where people’s voices are heard and all our team can look forward to coming to work. We are committed to building a team that reflects the diversity of our community and promoting an equitable and inclusive environment for all. We seek out diverse opinions, beliefs, and experiences because they collectively make us stronger; we’ve had former teachers, pilots, fundraisers, engineers, lawyers, marketers, social media experts and more join our team.