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- Tasks: Engage and support teachers through onboarding and re-enrolment calls.
- Company: Join AK Teaching, powered by Zen Educate, a mission-driven education company.
- Benefits: Flexible evening hours, competitive salary, and potential for contract extension.
- Why this job: Make a real impact in education while gaining valuable recruitment experience.
- Qualifications: Confident phone skills and a proactive attitude; experience in recruitment is a plus.
- Other info: Full training provided; great opportunity for career progression.
The predicted salary is between 20800 - 32000 £ per year.
Location: Sunderland
Hours: Part-time, evenings 2:00pm/3:00pm – 7:00pm (Monday–Thursday – 16/20 hours)
Contract: 6-month fixed-term (with potential to extend)
Salary: Up to £32K per annum OTE
Ideal for: Students, graduates, or those seeking part-time work in recruitment or education
About us: AK Teaching, now powered by Zen Educate, is expanding our candidate support team ahead of the new academic year. We are looking to hire 4 confident, motivated individuals to work alongside our experienced recruitment consultants, helping us engage, support, and re-enrol teachers and education staff across the North East. This role plays a critical part in ensuring schools are fully staffed and teachers are supported into meaningful work. You’ll be speaking directly with teachers and support staff, helping them complete onboarding, checking availability, and keeping them engaged with Zen Educate.
Zen is revolutionising education. Schools spend over £2bn a year on agency staff, and £600m of that goes straight into the pockets of recruitment agencies. That’s why we’ve built an alternative. Our online platform gives schools instant access to hundreds of profiles of fully vetted teachers and support staff. Since launching in 2017, we’ve saved schools over £10m – money that goes straight back into school budgets and increases teachers’ pay. We’re looking for enthusiastic, mission-driven people who fit our values and are passionate about what we do. You’re encouraged to apply even if your experience doesn’t exactly match the job description.
Our Ideal Candidate
- Confident and professional telephone manner
- Comfortable making outbound calls
- Strong communication and organisation skills
- Reliable, proactive, and results-driven
Helpful to have but not essential
- Experience in recruitment, sales, customer service, or call handling
- Knowledge of or interest in the education sector
- Students studying education, business, psychology, or similar
- Experience working with CRM systems
Full training will be provided, so attitude and confidence are more important than experience.
What will you be doing?
- Making outbound calls to teachers and education professionals
- Re-engaging and re-enrolling existing candidates
- Supporting candidates through onboarding and compliance steps
- Checking availability and readiness for work
- Updating candidate records accurately on our system
- Working closely with recruitment consultants to support live vacancies
- Acting as a positive, professional first point of contact for AK / Zen
What’s in it for you?
- Flexible, student-friendly evening hours
- Gain hands-on experience in recruitment and education
- Work as part of a supportive, high-performing team
- Learn from experienced consultants in a growing business
- Opportunity for extended work or progression if the role is successful
- Be part of a company genuinely focused on supporting schools and teachers
While this is initially a 6-month role, successful candidates may have the opportunity to:
- Extend their contract
- Take on additional hours
- Progress into trainee recruitment or consultant roles. Many of our consultants started in support or resourcing positions.
If you’re confident on the phone, enjoy speaking to people, and want part-time work that makes a real difference in education, we’d love to hear from you.
Candidate Care Consultant (Part Time) in Sunderland employer: Zen Educate Inc.
Contact Detail:
Zen Educate Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Candidate Care Consultant (Part Time) in Sunderland
✨Tip Number 1
Get to know the company inside out! Research AK Teaching and Zen Educate, their mission, and how they support schools. This will help you connect with the team during your interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your phone skills! Since you'll be making outbound calls, it’s crucial to sound confident and professional. Try role-playing with friends or family to get comfortable with common scenarios you might face when speaking to teachers and education staff.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to gain insights about the company culture and the role. They might share tips that could give you an edge in your application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining our mission-driven team.
We think you need these skills to ace Candidate Care Consultant (Part Time) in Sunderland
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and our mission at Zen Educate.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any relevant experience in recruitment or education, even if it’s just from your studies!
Show Off Your Communication Skills: Since this role involves a lot of phone work, demonstrate your strong communication skills in your written application. Use clear and concise language, and make sure to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Zen Educate Inc.
✨Know Your Stuff
Before the interview, make sure you understand what AK Teaching and Zen Educate are all about. Familiarise yourself with their mission to support schools and teachers. This will help you connect your answers to their values and show that you're genuinely interested in the role.
✨Practice Your Phone Skills
Since this role involves making outbound calls, practice speaking clearly and confidently over the phone. You could even do mock calls with a friend to get comfortable. Remember, a professional telephone manner is key, so don’t shy away from showing off your communication skills!
✨Show Your Enthusiasm
Let your passion for education and recruitment shine through during the interview. Talk about why you want to be part of a team that makes a difference in the education sector. Enthusiasm can set you apart from other candidates, so don’t hold back!
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the training process, team dynamics, or how success is measured in the role. It shows that you’re engaged and serious about the position, plus it gives you valuable insights into the company culture.
