Account Manager - Southampton

Location: Southampton, remote

Salary: £35,000–£44,000 OTE

Type: Full-time

We are looking for Account Managers who want to tackle a very real, very important problem: helping schools get the teachers they need, when they need them, without wasting millions on old-school recruitment agencies. This is a remote role to start with, giving you the flexibility to work from anywhere. As we grow our presence in the Southampton region, you’ll have the exciting opportunity to lead your own team and shape the growth of this area. If you’re someone who loves building relationships, solving meaningful problems, and being part of a mission-driven team, this could be your perfect fit.

Here’s the challenge: UK schools spend over £2 billion a year on temporary staff. But £600m of that goes straight into the pockets of recruitment agencies, money that should be going back into classrooms and teachers’ pay. So we’re doing things differently. Zen Educate is an online platform that gives schools instant access to fully vetted teachers and support staff. Since launching in 2017, we’ve already saved schools over £30 million, that’s gone straight back to where it matters most. We’ve just closed a $37m Series B (the biggest EdTech round in Europe last year!), and we’re scaling fast in the UK and the US.

What this role looks like in practice:

• Owning relationships with key schools helping them hire smarter and faster.
• Leading school leaders through recruitment processes with a consultative approach.
• Picking up the phone and building genuine relationships.
• Collaborating closely with Sales, Ops, and our Tech team to make sure schools get the best possible experience.
• Rolling up your sleeves and diving into whatever’s needed.

Here’s a typical snapshot of what you might do in a week:

• Chat to a Headteacher about how they can save £10k this term by switching to Zen.
• Source a teacher who is a perfect match for your school.
• Follow up with a school that’s already using Zen and find ways to expand their usage.
• Share feedback with our product team about what schools really need in the platform.
• Work with our Ops team to make sure a tricky booking gets sorted.
• Jump into a quick brainstorm with the team to improve how we build pipeline.

Who you are:

• Naturally enthusiastic and curious.
• Confident picking up the phone, handling objections, and building trust fast.
• Someone with a proven track record of hitting sales targets.
• A team player who loves being part of a close-knit group.
• Passionate about having a positive social impact.
• Someone with a growth mindset is always looking to learn and improve.

What you might like or dislike:

You might love it if:

• You want a role where your work has a tangible social impact.
• You like fast-paced environments where things are always evolving.
• You’re excited about the idea of working in a mission-driven startup that’s scaling rapidly.

You might find it tricky if:

• You prefer highly structured corporate environments with fixed processes.
• You don’t like ambiguity.
• Picking up the phone and having conversations with decision-makers feels uncomfortable.

What’s in it for you?

• Meaningful work – you’re literally helping schools save money and pay teachers more.
• Competitive salary + ownership in the company.
• 25 days holiday + all the usual UK public holidays.
• 1-1 coaching to keep you growing personally and professionally.
• Life & Health Insurance, Cycle to Work Scheme, Electric Car Scheme.

How we hire:

• Quick chat with our recruiter – to get to know you and cover the basics.
• Role-focused conversation – we’ll talk about how you approach account management, building relationships, and hitting targets.
• Practical Task and role play – to see how you’d think on your feet with a realistic school conversation.
• Culture chat with the team – making sure it’s a good fit both ways.

Diversity & inclusion:

At Zen, we strive to build a culture of equity and inclusion, where everyone is respected, valued and appreciated for their unique traits, experiences and perspectives. We are committed to creating a safe, inclusive and equitable environment where our team can thrive, regardless of age, ethnicity, race, gender identity, sexual orientation, socio-economic status, disability, religion or beliefs. We value our differences and believe that practices of Diversity, Equity and Inclusion help us create a fairer, more compassionate environment for all. We welcome applicants with diverse backgrounds and different experiences and perspectives.

Ready to make a difference? If you’ve read this far and you’re excited about the opportunity, apply now! We’d love to chat.