At a Glance
- Tasks: Monitor and maintain technology platforms, ensuring security and reliability for users.
- Company: Zempler Bank, a specialist UK bank with big ambitions and a commitment to responsibility.
- Benefits: Flexible hybrid working, competitive salary, 26-33 days holiday, and additional benefits allowance.
- Other info: Inclusive culture valuing diverse perspectives and offering excellent career growth opportunities.
- Why this job: Join a dynamic team, influence decisions, and make a real impact in a supportive environment.
- Qualifications: Experience in platform engineering, troubleshooting, and knowledge of Microsoft 365.
The predicted salary is between 50000 - 60000 £ per year.
At Zempler Bank, we’re looking for a Platform Engineer who takes pride in keeping things running smoothly behind the scenes. You’ll play a key role in ensuring our core technology platforms are secure, stable, and performing at their best so our customers and colleagues can rely on them every day. This is a hands‑on operational role where you’ll be involved in monitoring, incident management, service requests, and ongoing platform maintenance. You’ll support areas such as Microsoft 365, identity and access management, patching, vulnerability remediation, and backup and disaster recovery while also helping us spot opportunities to improve and automate how we work.
You’ll work within ITIL‑aligned processes, carrying out root cause analysis, tracking trends, and helping us meet our service standards, while collaborating closely with teams across the bank and our external partners. More complex issues are escalated to our SRE team, but your input and ownership will make a real difference day‑to‑day. This role forms part of a 24/7 support and change environment supporting critical business services.
We’re proud to offer one of the most flexible hybrid working models in the industry. For this role, we ask for a minimum of one day per week in our London Bridge office, with flexibility around the rest of your working week.
Why join Zempler Bank? Zempler Bank is a specialist UK bank with big ambitions and a strong sense of responsibility. We’re committed to doing the right thing for our customers, our colleagues and the wider financial system. We value diverse perspectives, inclusive leadership and thoughtful innovation. You’ll be trusted to shape a core function, influence senior decision‑making and work alongside experienced leaders who care about outcomes, not egos.
What you’ll be doing:
- Keep things running – Monitor systems, triage incidents and alerts, and resolve issues quickly, escalating where needed.
- Support our people – Manage service requests within SLAs and keep communication clear and helpful.
- Strengthen our security – Deliver patching, vulnerability remediation, and certificate management across our platforms.
- Own platform health – Support backup, disaster recovery, and resilience planning.
- Manage core services – Administer Microsoft 365, licensing, and cloud environments (including cost awareness).
- Drive improvement – Use automation (e.g. PowerShell) and runbooks to reduce manual effort and improve efficiency.
- Keep us future‑ready – Support lifecycle management, upgrades, and capacity planning.
- Collaborate and learn – Work closely with our SRE team and colleagues across the bank to solve problems and improve how we operate.
- Stay accountable – Maintain accurate records, reporting, and governance standards.
What we’re looking for:
We’re open to different backgrounds, but you’ll likely bring a mix of the following:
- Key skills and experience:
- Experience in Platform, Infrastructure, or Systems Engineering.
- Strong troubleshooting skills with a proactive, problem‑solving mindset.
- Knowledge of patching, vulnerability management, and remediation processes.
- Experience managing certificates and a good understanding of PKI.
- Hands‑on experience with Microsoft 365 (Exchange, Teams, SharePoint, etc.).
- Familiarity with Windows Server, Active Directory, and core infrastructure services.
- Experience with software deployment or packaging tools.
- Exposure to lifecycle and asset management.
- Scripting experience (e.g. PowerShell) to support automation and efficiency.
- Nice to have:
- Experience working with Azure or other cloud platforms.
- Exposure to SRE, DevOps, or automation tooling.
- Understanding of security frameworks (e.g. NIST, PCI‑DSS).
- Knowledge of network or application security principles.
Our commitment to inclusion: We want to hear from people with different backgrounds, experiences and ways of thinking. If you’re excited by this role but don’t meet every requirement, we’d still encourage you to apply. We’ll support you to do your best work and thrive at Zempler Bank.
Platform Operations Engineer in London employer: Zempler Bank
At Zempler Bank, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. With a flexible hybrid working model, generous holiday allowances, and a commitment to professional development, we ensure that our Platform Operations Engineers not only contribute to critical business services but also enjoy a fulfilling work-life balance. Join us in London Bridge, where your expertise will be valued, and you'll have the opportunity to shape the future of our technology platforms while collaborating with experienced leaders who prioritise innovation and responsibility.
StudySmarter Expert Advice🤫
We think this is how you could land Platform Operations Engineer in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Zempler Bank. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Platform Operations Engineer in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Zempler Bank.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Zempler Bank's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Zempler Bank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Zempler Bank.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Zempler Bank will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Zempler Bank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
