ZELP LTD is seeking an experienced Head of Customer Support to own the end-to-end support experience for ZELP Sense. You will diagnose hardware and software issues, guide onboarding, and scale the support function as the customer base grows, including potential field deployments and travel.
Role requires 10+ years in technical product support leadership, excellent communication, and the ability to work closely with Engineering, Manufacturing and Operations to drive product improvements and
#J-18808-Ljbffr
Senior Customer Support Lead, Field & IoT Solutions in London employer: ZELP LTD
ZELP is an exceptional employer that champions a sustainable future for agriculture while fostering a collaborative and innovative work culture. As a Customer Support Specialist, you will not only engage with cutting-edge technology aimed at reducing methane emissions but also enjoy ample opportunities for professional growth and development within a supportive team environment. Located in the UK, ZELP offers a unique chance to contribute to meaningful change in the agricultural sector, making it an inspiring place to build your career.
