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- Tasks: Provide top-notch support and resolve complex technical issues in fintech.
- Company: Leading UK fintech startup with a focus on innovation.
- Benefits: Competitive salary, dynamic work environment, and growth opportunities.
- Why this job: Join a fast-paced team and make a real impact in the fintech industry.
- Qualifications: Strong troubleshooting skills and experience with customer-facing products.
- Other info: Collaborative culture with opportunities for professional development.
The predicted salary is between 43200 - 72000 £ per year.
A leading fintech startup in the UK is seeking a Senior Application Support Engineer who will play a key role in delivering top-notch service and support. This role involves being the primary contact for escalated product issues, orchestrating complex technical resolutions, and collaborating with Development and QA teams.
Ideal candidates will have:
- Strong troubleshooting skills
- Experience in customer-facing products
- A commitment to improving services
The company offers a competitive salary package and a dynamic work environment.
Senior Application Support Engineer - Fintech, UK Growth employer: Zeller
Contact Detail:
Zeller Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Application Support Engineer - Fintech, UK Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those tricky technical interviews! Brush up on your troubleshooting skills and be ready to showcase how you’ve resolved complex issues in the past. We want to see your problem-solving prowess in action!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our dynamic team in the fintech world.
We think you need these skills to ace Senior Application Support Engineer - Fintech, UK Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support and troubleshooting. We want to see how your skills align with the fintech world, so don’t be shy about showcasing relevant projects or roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about fintech and how your background makes you the perfect fit for our team. Let us know what excites you about this role!
Showcase Your Problem-Solving Skills: In your application, give examples of complex technical issues you've resolved in the past. We love seeing how you approach challenges, so share your thought process and the impact of your solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Zeller
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills and knowledge related to application support. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, especially those involving customer-facing products.
✨Showcase Your Problem-Solving Skills
During the interview, highlight your experience in orchestrating complex technical resolutions. Use examples that demonstrate your ability to think critically and resolve issues efficiently, as this is crucial for the role.
✨Collaborate Like a Pro
Since the role involves working closely with Development and QA teams, be ready to discuss how you've successfully collaborated with cross-functional teams in previous positions. Share specific instances where teamwork led to improved service delivery.
✨Express Your Commitment to Improvement
The company values a commitment to improving services, so come prepared with ideas or suggestions on how you can contribute to this goal. Discuss any initiatives you've taken in the past to enhance service quality or customer satisfaction.
