Business Development Representative

We believe that businesses of all sizes deserve better financial and payment products and services. Traditionally, businesses are let down by slow applications, protracted onboarding, opaque pricing, restrictive contracts and outdated solutions that no longer meet the innovative requirements of modern business. We started our journey four years ago and have since helped tens of thousands of Australian businesses reduce the complexity and time taken to take and make payments, manage complex fleets of payment hardware, store and save money, and lead the conversation in business-to-business fintech. We are now expanding our industry and world-leading capabilities into the United Kingdom.

Our company is backed by leading global VCs and brings together experienced payment and tech industry professionals who aim to redefine business banking and the way businesses get paid by their customers. If you are passionate, curious, hungry, and seeking an opportunity to make your mark on Fintech in the United Kingdom, with the strength of a global team behind you, we would love to talk to you. This is a unique opportunity to shape, direct, and build better financial services for all UK businesses.

Zeller is searching for the founding members of our UK-based sales team. As a Business Development Representative, you will help qualify inbound leads, supplement the sales pipeline with outbound lead generation, and contribute to building a high-performing team culture.

As a BDR, you are the first person to speak with a potential Zeller merchant on inbound phone calls, web forms, and outreach to Marketing Qualified Leads. You will conduct an efficient yet detailed discovery of their business — learning their goals, pain points, and priorities to identify if Zeller is the right fit for their needs before the lead is qualified and passed to an Account Executive to close.

To be successful in this role, you must understand the diverse business needs of our merchants on the fly. You will become an expert in everything from payments to technology and build a deep understanding of the issues that matter to UK SMEs. You will use your convincing personality and passion for winning to raise the bar of success, documenting meeting notes in detail. In addition, you will spend your time proactively prospecting and connecting with businesses who are the right fit for Zeller's payment solutions.

This is an exciting, entry-level position to join a fast-paced, rapidly growing Sales team, ideal for a motivated and persistent self-starter who isn’t afraid of ambiguity in execution. You will bring a background in customer-facing roles, either as a Customer Success specialist, Customer Support representative, or in face-to-face sales in a retail or consultative-selling environment. We are excited to meet people ready to join us and help establish Zeller as one of the UK's most exciting new B2B fintechs.

• Build Zeller's sales pipeline by qualifying and converting inbound leads, marketing qualified leads, and outbound prospecting for new opportunities.
• Conduct exploratory calls with potential customers to effectively qualify sales opportunities before they are passed to an Account Executive to present and close.
• Help to build, adapt, and optimise best-practice outreach sequences, lead-generation playbooks, and qualification criteria to exceed individual and team performance targets and deliver an exceptional merchant experience.
• Schedule meetings and calls between qualified merchants and Zeller Account Executives, ensuring to always deliver a warm handover.
• Research and identify market gaps and opportunities to accelerate Zeller's growth, then construct comprehensive and detailed lead lists targeting these growth areas.
• Stay up-to-date with UK SME, technology, payments, competitor, and business trends that are relevant to Zeller's merchants.
• Be an amazing team member and colleague to help build and solidify the new sales team culture for Zeller in the UK.

• 1+ years of experience in one (or more) of the following roles: Sales Development Representative; Business Development Representative; Customer Success Representative or Product / Onboarding Specialist.
• Hands-on experience with multiple prospecting techniques (including cold calls and outreach).
• Track record of achieving sales-performance or activity-based goals.
• Experience with CRM software (Hubspot).
• Excellent written, verbal, conversational, and listening skills.
• Proficient and demonstrable experience in prospecting, identifying target customers, evaluating buyer interest, recognising decision-making processes, and qualifying customers.
• Strong interpersonal skills and a highly collaborative work style.
• A competitive fire and hunger to win.

• An opportunity to shape and build the future of Zeller from the ground up in the UK.
• A competitive salary package, including equity from an early stage.
• A balanced, progressive, and supportive work environment.
• Endless learning and development opportunities.
• Excellent parental leave and other leave entitlements.
• Being part of a fast-growing and ambitious scale-up.

Zeller is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment and will provide reasonable accommodations for candidates with disabilities during the recruitment process.