At a Glance
- Tasks: Support women facing multiple disadvantages, creating tailored recovery plans and connecting them to vital services.
- Company: London Borough of Newham, committed to empowering vulnerable communities.
- Benefits: Full-time contract with opportunities for professional growth and impactful work.
- Other info: Join a supportive team dedicated to safeguarding and uplifting those in need.
- Why this job: Make a real difference in the lives of women overcoming trauma and adversity.
- Qualifications: Experience in supporting vulnerable individuals, especially those affected by violence or mental health issues.
The predicted salary is between 29700 - 36300 £ per year.
The Complex Needs Caseworker provides support services to women affected by multiple disadvantages, who have experienced domestic and/or sexual violence and who have mental ill health, physical health issues and/or use substances problematically. You will work with women to devise a support plan that meets their immediate practical and emotional needs and starts the process of recovery, linking women to more specialist support services where required. You will work in a trauma-informed way and ideally have a background in supporting people with significant mental ill health and/or substance use issues.
Accountabilities:
- Carry out Risk and Need Assessments, develop Support and Safety Plans and carry out key work with survivors.
- Initiate and manage support plans that include delivery of high-quality face-to-face or telephone crisis intervention, information, advocacy and support, in respect to criminal and civil remedies, housing, health, welfare rights, children's legislation and other appropriate interventions.
- Safeguard cases by referring to Social Care and MARAC where appropriate and monitoring and ensuring that duty cases are sent to programme managers for allocation.
- Participate in multi-agency working and focus groups when requested to do so, and follow through on agreed appropriate actions that arise from these.
- At all times protect the safety and security of the organisation, service users, staff, volunteers and buildings, and the confidentiality of records and other information in line with data protection requirements.
- Establish and maintain good working relationships with voluntary and statutory agencies including specialist substance misuse or mental health services.
Knowledge, Experience and Skills:
- Demonstrable experience of working with vulnerable people, particularly with women affected by domestic and sexual violence.
- Experience of working with women who use substances problematically and/or have poor mental health.
- Experience of working in a regulated environment, managing risk and following case management procedures to meet the needs of a diverse and vulnerable client group.
- Sound understanding of domestic and sexual abuse and the effects on women and children.
- Understanding of confidentiality and professional boundaries.
- Knowledge of safeguarding for adults and children.
- Ability to prioritise own work and work to deadlines.
- Ability to provide accurate reports and record information.
Qualifications:
- DAPA or IDVA qualified OR extensive related experience.
Complex Needs Caseworker employer: Zel Recruitment
The London Borough of Newham is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its Complex Needs Caseworkers. With a strong emphasis on employee growth and development, the council offers comprehensive training opportunities and encourages collaboration with various agencies to enhance service delivery. Working in Newham not only allows you to make a meaningful impact in the lives of vulnerable women but also provides a vibrant community setting that values diversity and resilience.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Needs Caseworker
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Zel Recruitment.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Zel Recruitment!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Zel Recruitment, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Zel Recruitment or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Complex Needs Caseworker
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Zel Recruitment:Before hitting send, make sure to tailor your application specifically to Zel Recruitment! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Zel Recruitment
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
