At a Glance
- Tasks: Drive sales and build relationships in the ophthalmology sector with innovative products.
- Company: Join ZEISS, a leader in medical technology with a focus on collaboration.
- Benefits: Competitive salary, travel opportunities, and professional growth in a dynamic field.
- Other info: Field-based role with excellent career progression and a supportive team environment.
- Why this job: Make a real impact in healthcare while developing your sales skills.
- Qualifications: Sales experience in medical devices and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
The Ophthalmology Account Manager (OAM) is responsible for driving sales and business growth across the ZEISS ophthalmic diagnostic, surgical and digital portfolio within a designated territory. The role focuses on developing strategic relationships with NHS and private healthcare customers, promoting integrated clinical workflows, and delivering commercial success through solution-based selling.
Working closely with Regional Sales Managers, Clinical Application Specialists, and cross-functional teams, the OAM will identify opportunities, manage the full sales cycle, coordinate product demonstrations and implementations, and ensure an exceptional customer experience while consistently achieving and exceeding sales targets.
Key Responsibilities- Develop and execute territory and account plans to achieve and exceed sales targets.
- Promote and sell the ZEISS ophthalmic diagnostic, surgical and digital product portfolio across hospitals, clinics and theatres.
- Identify, qualify and convert new business opportunities while expanding existing customer relationships.
- Manage the complete sales cycle from lead generation through to quotation, negotiation, tender submission and contract completion.
- Deliver compelling commercial and clinical presentations to healthcare professionals, procurement teams and senior decision makers.
- Negotiate pricing within agreed commercial guidelines while maintaining profitability.
- Build and maintain strong relationships with ophthalmologists, surgeons, clinical teams, biomedical engineers, procurement departments and key stakeholders.
- Deliver high levels of customer satisfaction through proactive account management.
- Understand customer needs and recommend tailored ZEISS workflow solutions that improve clinical outcomes and operational efficiency.
- Act as the primary point of contact for customers throughout the sales and implementation process.
- Plan, organise and deliver product demonstrations and evaluations in collaboration with Clinical Application Specialists.
- Ensure demonstration equipment is managed effectively, maintained to a high standard and fully accountable.
- Coordinate product installations and support customer training alongside clinical specialists.
- Assist customers with product adoption, workflow integration and basic troubleshooting.
- Maintain accurate and up-to-date customer records, opportunities and forecasting within Salesforce CRM.
- Prepare quarterly Account Development Plans aligned with regional business objectives.
- Forecast capital equipment and consumable sales accurately using CRM and sales reporting tools.
- Monitor market activity, competitor developments and customer trends to identify growth opportunities.
- Work collaboratively with Sales, Marketing, Clinical Application Specialists, Service Engineers and Operations teams.
- Support marketing campaigns, workshops, exhibitions and customer events.
- Coordinate supply contracts and customer order fulfilment.
- Share market intelligence and customer feedback to support product development and commercial strategy.
- Maintain accurate CRM data and sales reporting.
- Ensure all activities comply with company policies, quality standards and ethical guidelines.
- Represent ZEISS professionally at all times.
- Undertake additional duties as required by the Regional Sales Manager.
- Excellent communication and presentation skills.
- Strong commercial awareness with the ability to negotiate effectively.
- Solution-focused sales approach.
- Ability to explain complex technical and clinical information to varied audiences.
- Strong planning, organisation and time management skills.
- Customer-focused with excellent relationship-building abilities.
- Resilient, self-motivated and target driven.
- Proficient in CRM systems (preferably Salesforce) and Microsoft Office.
- Strong analytical and forecasting skills.
- Full UK driving licence.
- Excellent interpersonal and influencing skills.
- Customer-centric mindset.
- Professional and ethical approach.
- Adaptable and flexible in a changing environment.
- Strong problem-solving ability.
- Collaborative team player.
- Results-oriented with a proactive attitude.
- Committed to continuous learning and development.
- High level of integrity and accountability.
- Proven sales experience within the medical device, healthcare or life sciences sector.
- Experience managing complex sales cycles.
- Demonstrable track record of achieving sales targets.
- Experience delivering customer presentations and product demonstrations.
- Experience managing customer accounts and maintaining CRM systems.
- Ophthalmology sales experience.
- Experience selling capital medical equipment.
- Knowledge of NHS procurement and tender processes.
- Understanding of ophthalmic clinical workflows and surgical environments.
- Essential: Full UK driving licence.
- Desirable: Degree in Business, Life Sciences, Healthcare or a related discipline. Medical sales or ophthalmology-related qualifications or certifications.
This is a field-based role covering London and the surrounding areas, with regular travel throughout the territory and occasional travel to the ZEISS Head Office in Cambourne.
Performance MeasuresPerformance will be measured against agreed objectives, including:
- Achievement of annual sales and revenue targets.
- Growth in market share and share of wallet.
- Pipeline development and conversion rates.
- CRM accuracy and forecasting quality.
- Customer satisfaction and relationship management.
- Successful implementation of account development plans.
- Compliance with company processes and standards.
- Annual performance appraisal conducted by the Regional Sales Manager, with objectives agreed for the following year.
Looking for your next move within Ophthalmology? Please Apply!
Ophthalmology Account Manager in Cambridge employer: ZEISS
At Zeiss, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our Home-Based CMM Account Manager role not only provides competitive benefits and a supportive environment but also opens doors for professional growth within a globally recognised brand in precision technology. Join us in Lutterworth to be part of a team that values your contributions and invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Ophthalmology Account Manager in Cambridge
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Ophthalmology Account Manager at ZEISS, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including ZEISS. Tailor your message to explain why you’re drawn to them and how you can contribute as a Ophthalmology Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Ophthalmology Account Manager in Cambridge
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for ZEISS:When writing your cover letter, make sure to tailor your message specifically for ZEISS. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at ZEISS
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show ZEISS that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show ZEISS that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with ZEISS’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
